Author Topic: 3d max crash  (Read 1808 times)

2020-04-21, 10:57:35

Norman

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Hi all
We purchased a new Pc:
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AMD Ryzen Threadripper 3970X 
Asus Prime TRX40-Pro
ASUS Rtx 2070 Super Dual Evo 8GB   
M.2- Gigabyte AORUS NVMe Gen4 M.2 1TB
Ram 64Gb ddr4
Win 10
3dmax 2020 update 3
Corona 5 hotfix 2 (and corona 4,1 hot fix 1)
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The problem is that the 3dmax is crash immediately after the Render starts......even if the scene is a cube and light.
Any solution for this trouble?
                                                 

2020-04-21, 13:47:14
Reply #1

TomG

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Does it crash with non-Corona renderers? Also, with a crash, always good to send us the minidump. See https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max
Tom Grimes | chaos-corona.com
Product Manager | contact us

2020-04-21, 17:45:40
Reply #2

maru

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Does it crash if you run some other stress test? Aida64, Ryzen Master, other: https://www.gearprimer.com/technology/best-tools-stress-test-pc-cpu-ram-gpu/
Do you have your BIOS fully updated?
Newest chipset driver?
Are you running at default/safe BIOS settings?
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2020-05-02, 11:55:05
Reply #3

Norman

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thanks all....its (Bios update) problem. we fixed it.

2020-05-08, 12:10:45
Reply #4

Elias2019

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Hi Norman, is your build working well? I would liked to make same build

2022-03-31, 09:39:08
Reply #5

Norman

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Hi Elias
sorry for very late reply, i'm now use -AMD Ryzen Threadripper 3990X 64-Core- and its good but you need strong watercooling
Best regard
Norman