Author Topic: Error: Could not acquire rendering license?  (Read 1359 times)

2022-07-16, 01:37:38

caspian

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How do I resolve this error? The link to "open Licensing Server" on this modal doesn't do anything. And I've didn't see anything in the Helpdesk when I searched this title.
C4D 2023 / Corona 9 / Mac 12.6

2022-07-18, 11:11:36
Reply #1

Beanzvision

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Hi there, can you please try the steps mentioned in the article below and let us know the outcome?
https://support.chaos.com/hc/en-us/articles/5147044693393-Corona-8-Chaos-License-Server-Basic-Troubleshooting-Steps?

If this does not resolve your issue, can you please send us a support ticket using the link in my signature below?

Thanks in advance!
Bengamin Jerrems l chaos-corona.com
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2022-07-19, 23:38:38
Reply #2

BigAl3D

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So does this mean that, if I lose internet service due to a storm for example, I cannot use Corona? This will certainly limit the usefulness of the software for some people.

2022-07-20, 11:16:23
Reply #3

Philw

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You can check the licences out for 14 day "offline" chunks of time I think.

There's definitely something going on at the moment though - I have an open ticket as one of my online licenses suddenly disappeared from the License server.

2022-07-20, 13:57:15
Reply #4

maru

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You can "borrow" a license for offline usage: https://support.chaos.com/hc/en-us/articles/360020330337-Do-I-need-to-have-Internet-access-to-use-Chaos-products-

If you ever experience a severe issue like having your license seemingly deactivated for some reason - please always contact us at https://support.chaos.com/hc/en-us/requests/new
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us