Author Topic: Adding more licenses to an account  (Read 578 times)

2022-05-11, 14:10:46

IMAHome

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Hi, I'm hoping somebody can help me with something that should be simple but really isnt.

I have 5 licenses on my account and I want to add 9 more. The only way I can see to buy licenses is with the buy button the homepage but theres no request for account details on the payment form so I don't know if these new licenses will link to my current account with the other 5.

Has anybody done this or know how?

Thanks,

Danny

2022-05-11, 16:00:42
Reply #1

maru

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Hi, when buying licenses, those licenses are registered to the email address you enter into the purchase form during the purchase. If you cannot see the email address field in the purchase form for some reason (which should not be happening), please:
- sign out from your current account at https://accounts.corona-renderer.com/
- sign out from your current account at https://accounts.chaos.com/
- then, while being signed out, try purchasing a new license at https://corona-renderer.com/prices-licensing

You should definitely see the email address field in the purchase form then.
If you still don't, or if you need any other help, please contact us directly at https://support.chaos.com/hc/en-us/requests/new
Marcin Miodek | chaos-corona.com
Chaos Corona Support Team Lead | contact us