Author Topic: Licence Activation  (Read 476 times)

2022-04-18, 01:36:06

tanercandan

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Hi there,
i am having a problem while activating the corona latest version 8. i am on a mac (10.14.06 Mojave).i am opening the license server adress 127.0.0.1:30304 but i can not see sing in or sign out. i added my license page screenshot. i reinstall the v8 and the server. Also upgrade the license plugin to 5.5.5 version. i have also mothly subscription v7 hotfix2. i can see my active products on chaos web page. Could not understand what i did wrong. i hope i can solve this. thanks for your helps.

2022-04-18, 13:01:33
Reply #1

maru

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Hi, it seems that there is some issue in the communication between the license server and the host software. I just noticed that we have a solution to this for Windows, but not for Mac. We will share it with you here ASAP.
Please note that in case of similar issues, it is always best to contact us here: https://support.chaos.com/hc/en-us/requests/new

Sorry for the inconvenience!
Marcin Miodek | chaos-corona.com
Chaos Corona Support Team Lead | contact us

2022-04-18, 21:17:07
Reply #2

tanercandan

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Hi, it seems that there is some issue in the communication between the license server and the host software. I just noticed that we have a solution to this for Windows, but not for Mac. We will share it with you here ASAP.
Please note that in case of similar issues, it is always best to contact us here: https://support.chaos.com/hc/en-us/requests/new

Sorry for the inconvenience!
Hi Maru,
Thanks for the message. we solved the problem !! thanks for your supoorts

2022-04-19, 14:16:17
Reply #3

maru

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I'm glad to hear that!
If anyone has a similar issue in the future, I am attaching a solution which worked here.
We have also included it in https://support.chaos.com/hc/en-us/articles/5147044693393-Corona-8-Chaos-License-Server-Basic-Troubleshooting-Steps
Marcin Miodek | chaos-corona.com
Chaos Corona Support Team Lead | contact us