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« on: 2021-04-17, 11:09:50 »
Thank you guys for your help.
I had urgent deadline, didn't even get a chance to reply here and no time to try your solutions.
I did render a 3D Google Earth photomontage scene a couple of days ago which is pretty light scene and took only less than 2 mins to complete with denoising, immediately saved all render elements and moved to Photoshop. It was again frozen after for a while. This time, I used the tablet pen until start rendering but before that I stopped the tablet service in Windows Service window, unplugged the USB cable and used a mouse from then on to click the render button. I had two camera angles to render in that scene and got that freeze twice. I noticed if I use tablet pen and a mouse after the freeze Max doesn't respond anything but if I go with my finger gesture it reacts some like panning in the viewport but nothing else like button, menu, keyboard shortcut. I can minimize and restore it from the Max icon in the taskbar. There is nothing else I could do work, it is uncontrollable with finger gesture.
Weird co-incidence though, while no one else had this issue this same freeze happened on my two different computers, one with 3 years usage and Max2015 installed, the other one is a brand new computer with Max2021 which I purchased last month. I purchased both of them at a same computer store in Japann.
I will check specs of my PCs and definitely try your guys solutions.