Chaos Corona for 3ds Max > [Max] I need help!

Error Loading Plug-in DLL - ChaosScatter2023.dlt - not loading

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marcelsouza3d:
Hello,
When updating my Corona Renderer, I'm encountering the following problem and haven't found a solution so far.

After updating from Corona Renderer 9 (hotfix 2) to 9 (hotfix 3), I'm having issues with the scatter feature. The error message in the attached image appears.

I have searched the forum and the internet for solutions, but nothing has worked for me. What could be happening? Can anyone help me?

Thank you.

rowmanns:
Hi,

Please try uninstalling scatter, and re-running the Corona installer.

Cheers,

Rowan

marcelsouza3d:
Hi Rowan how are you?
I already did this procedure and it didn't work.
I did this procedure with 9(h3) and 10(rc1)

This happens for both 3dsmax versions 21 and 23

Thanks.

rowmanns:
Hi,

That is really strange, in this case, I would suggest contacting our support team. They are much better at troubleshooting these kinds of issues then I am.

You can submit a ticket here, and someone will help you out :)

https://support.chaos.com/hc/en-us/requests/new

Thanks!

maru:
I agree with Rowan that in this case it would be best to submit a support ticket. Sorry for the trouble.

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