Chaos Corona for 3ds Max > [Max] Bug Reporting

Nan

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renorr:
Hi,
I'm on a tight deadline and need help.
Corona suddenly returns a nan error:

===== Warning(-19) =====
An internal error has occurred causing your image to contain NaN (Not a Number) value.
Please report the bug with the scene attached. We can fix these problems promptly if we have the scene where it happens.

What can I do ?
Thanks

TomG:
You can send in the scene :) And all the details (which version of Corona, which host software, which version of the host software, which OS). See https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max or https://help.c4d.corona-renderer.com/support/solutions/articles/12000033461-how-to-report-issues-c4d, depending. (That page has the private uploader on it, for sending in scenes direct to us, rather than to everyone on the forum :) )

And when I think about it, an example of what the render looks like would be useful too, to see where the NaNs may be.

romullus:
Hi,
Please provide the scene as suggested. Without the scene, developers can't know what's causing NANs to appear. You can upload it to the private uploader: https://corona-renderer.com/upload

Also, it is highly recommended to update to latest Corona. Many NAN errors were fixed in recent versions.

renorr:
Thanks for the reply, found it by myselft, it will be faster to redo thoses objects.
And this project is confidential so..
thanks for your help btw

GeorgeK:

--- Quote from: renorr on 2019-12-18, 21:35:53 ---Thanks for the reply, found it by myselft, it will be faster to redo thoses objects.
And this project is confidential so..
thanks for your help btw

--- End quote ---

If you managed to pinpoint the NaN offender I would please like to know, we are currently into a NaN-hunting report mode :)

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