Author Topic: MAX crashes on reset or opening a new scene  (Read 3817 times)

2020-10-16, 16:16:57

plasticmonster81

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Hi everyone,
Just wanted to ask if anyone is having issues with Corona 6 and 3dsmax 2018 sometimes, it just crashes when i reset or open another scene.
usually happens more often if one of the viewport windows are Corona Interactive. I turn it off and then open or reset but crashes almost always.
Sometimes I have to switch the interactive vp back to top or left or any default viewport and then reset and it works.
Im running on a Ryzen 9 with asus geforce 2070 super rtx and 96gb ram. Running newest geforce drivers, thinking it might be vid card issue.
Tried the nvidia studio drivers too, same thing happens. I have Forest Pack installed, Arnold by default (although i don`t know why) and Vray next the latest version.
I have the other renderers because some archviz scenes use vray and I need it to convert them to corona.

Any help would be awesome
« Last Edit: 2020-10-16, 20:05:24 by plasticmonster81 »

2020-10-16, 16:19:42
Reply #1

Frood

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Any help would be awesome

Any minidump would be awesome :)


Good Luck



Never underestimate the power of a well placed level one spell.

2020-10-16, 17:40:56
Reply #2

maru

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Please provide a minidump, and a sample scene if possible:
https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2020-10-16, 20:35:05
Reply #3

plasticmonster81

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Well i got this out of debugger that I ran, might help:

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 0000000119930522
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000008
   Parameter[1]: 0000000119930522
Attempt to execute non-executable address 0000000119930522

PROCESS_NAME:  3dsmax.exe

EXECUTE_ADDRESS: 119930522

FAILED_INSTRUCTION_ADDRESS:
+0
00000001`19930522 ??              ???

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000008

EXCEPTION_PARAMETER2:  0000000119930522

MISSING_CLR_SYMBOL: 0

IP_ON_HEAP:  0000000119930522

STACK_TEXT: 
00000012`676fa018 00007ff8`e4df416a     : 00000193`a78131c0 00007ff8`926e9e97 00000193`a7813188 00007ff9`00000000 : 0x00000001`19930522
00000012`676fa020 00007ff8`e4df5c5a     : 00000194`f4812af0 00000000`00000006 00000199`40c6c240 00000000`00000000 : ParamBlk2!ClassDesc2::GetMParamDlg+0xa5ba
00000012`676fa080 00007ff7`1bea5620     : 00000199`40c6b9d8 00000000`00000000 00000199`40c6c240 00000000`00000000 : ParamBlk2!ClassDesc2::GetMParamDlg+0xc0aa
00000012`676fa0f0 00007ff7`1bea553d     : 00000000`00000000 00000012`676fa2b0 00000000`00000000 7fffffff`80000000 : 3dsmax!MaxSDK::ApplicationServices::IApplication::Shutdown+0x61dc0
00000012`676fa120 00007ff7`1bea6a41     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 3dsmax!MaxSDK::ApplicationServices::IApplication::Shutdown+0x61cdd
00000012`676fa150 00007ff7`1c13bccb     : 00000000`00071e7e 00007ff7`1c738ba0 00000000`00071e7e 00000000`00000000 : 3dsmax!MaxSDK::ApplicationServices::IApplication::Shutdown+0x631e1
00000012`676fa180 00007ff7`1c340b49     : 00000000`00071e7e 00007ff7`1bde0000 00000012`676fa2b0 00007ff8`cff614c0 : 3dsmax!Frustum::operator=+0x10204b
00000012`676fa1b0 00007ff7`1be075c6     : 00000000`00000000 00007ff7`1c738ba0 00000000`00071e7e 00000000`00019c45 : 3dsmax!XMLAnimTreeEntry::GetSubNum+0x4e99
00000012`676faa90 00007ff7`1c088c68     : 00000193`e41904f0 00000193`a169f228 00000012`676fb858 00000000`00000000 : 3dsmax!VertexNormalsControl::VertexNormalsControl+0x45f6
00000012`676fb6a0 00007ff7`1c088d0c     : 00000000`00000000 00000000`73375684 00000000`00000000 00007ff9`028b7330 : 3dsmax!Frustum::operator=+0x4efe8
00000012`676fb6e0 00007ff8`ca910ebf     : 00000193`a0db0ca0 00000000`0000021e 00000012`676fb7f1 00000193`9f29b260 : 3dsmax!Frustum::operator=+0x4f08c
00000012`676fb750 00007ff8`ca911a0b     : 00000000`00000111 00000000`00000001 00000000`00000111 00000000`00000000 : qwindows+0x10ebf
00000012`676fb840 00007ff9`02845c1d     : 00000000`00000000 00007ff9`030a07cd 00000000`00000001 00000000`00000000 : qwindows+0x11a0b
00000012`676fb8f0 00007ff9`028458ee     : 00000000`00071e7e 00007ff8`ca9119b0 00000000`00071e7e 00000000`00000111 : user32!UserCallWinProcCheckWow+0x2bd
00000012`676fba80 00007ff8`6b93b325     : 00000000`00000000 00000012`676fbb00 00000000`00019c45 00000000`00000000 : user32!CallWindowProcW+0x8e
00000012`676fbad0 00007ff9`02845c1d     : 00000000`00000001 00000193`bd254b90 00000000`00000000 00000000`00000000 : vrender2018!isVRenderInitialized+0x1b05
00000012`676fbb80 00007ff9`028457ec     : 00000000`00000388 00007ff8`6b93aad0 00000000`00071e7e 00000000`80000000 : user32!UserCallWinProcCheckWow+0x2bd
00000012`676fbd10 00007ff9`02851f83     : 00000000`00000000 00000000`00000000 00000000`00019c45 00000096`9279b310 : user32!DispatchClientMessage+0x9c
00000012`676fbd70 00007ff9`030ffe34     : 00000000`00000000 00000196`846b65e0 00000193`9265da60 00000193`9279b310 : user32!_fnDWORD+0x33
00000012`676fbdd0 00007ff9`00171184     : 00000000`1e8b7edb 00000196`846b65e0 00007ff8`c11cf206 00000000`00000001 : ntdll!KiUserCallbackDispatcherContinue
00000012`676fbe58 00000000`1e8b7edb     : 00000196`846b65e0 00007ff8`c11cf206 00000000`00000001 00000196`00000000 : win32u!NtUserMessageCall+0x14
00000012`676fbe60 00000196`846b65e0     : 00007ff8`c11cf206 00000000`00000001 00000196`00000000 00000000`00000000 : 0x1e8b7edb
00000012`676fbe68 00007ff8`c11cf206     : 00000000`00000001 00000196`00000000 00000000`00000000 00000000`000002b1 : 0x00000196`846b65e0
00000012`676fbe70 00007ff8`c11cf380     : 0000019a`2821bfd8 00000000`00000000 00000000`00000000 00000000`00000000 : MC3!CMLState::Create+0x1316
00000012`676fbea0 00007ff9`030a07cd     : 00000012`676fbf78 00000196`846b65e0 00000193`9279b310 00000193`bd472c40 : MC3!CMLWaypoint::Create+0xb0
00000012`676fbed0 00007ff9`0309fba1     : 00000000`00000000 00000193`9ea50000 00000000`00000111 00007ff9`0284511b : ntdll!RtlpFreeHeapInternal+0x7bd
00000012`676fbf80 00007ff9`006814cb     : 00000000`00000000 00000000`000002b1 00000199`00000000 00000000`00000000 : ntdll!RtlFreeHeap+0x51
00000012`676fbfc0 00007ff8`6b93aacf     : 00000000`00000000 00004721`00000000 00000000`00019c45 00000000`00000000 : ucrtbase!_free_base+0x1b
00000012`676fbff0 00000000`00000000     : 00004721`00000000 00000000`00019c45 00000000`00000000 00000193`9265da60 : vrender2018!isVRenderInitialized+0x12af


SYMBOL_NAME:  paramblk2!ClassDesc2::GetMParamDlg+a5ba

MODULE_NAME: ParamBlk2

IMAGE_NAME:  ParamBlk2.dll

STACK_COMMAND:  ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID:  SOFTWARE_NX_FAULT_c0000005_ParamBlk2.dll!ClassDesc2::GetMParamDlg

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 8

IMAGE_VERSION:  20.0.0.966

FAILURE_ID_HASH:  {f83bbcaf-98fc-7249-9db0-bba4c41b31c6}

Followup:     MachineOwner



2020-10-16, 20:37:15
Reply #4

plasticmonster81

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and it points to this:

0:000> lmvm ParamBlk2
Browse full module list
start             end                 module name
00007ff8`e4da0000 00007ff8`e4ea8000   ParamBlk2   (export symbols)       ParamBlk2.dll
    Loaded symbol image file: ParamBlk2.dll
    Mapped memory image file: G:\3DSMAX2018\3ds Max 2018\ParamBlk2.dll
    Image path: G:\3DSMAX2018\3ds Max 2018\ParamBlk2.dll
    Image name: ParamBlk2.dll
    Browse all global symbols  functions  data
    Timestamp:        Tue Feb 28 03:29:52 2017 (58B4E0A0)
    CheckSum:         0010A18F
    ImageSize:        00108000
    File version:     20.0.0.966
    Product version:  20.0.0.966
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Autodesk, Inc.
        ProductName:      3ds Max
        InternalName:     MAXScrpt
        OriginalFilename: MAXScrpt.dlu
        ProductVersion:   20.0.0.966
        FileVersion:      20.0.0.966
        FileDescription:  Scripter utility (core plugin)
        LegalCopyright:   © 2016 Autodesk, Inc. All rights reserved.
        Comments:         

2020-10-17, 17:22:32
Reply #5

plasticmonster81

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Nobody has a thought? Anyone come across the same thing? I can`t send scene, NDA bound sorry.

2020-11-17, 17:06:51
Reply #6

maru

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Can you send a minidump from the crash though?
As requested before, please see: https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us