Author Topic: Saving my file is causing a crash, can you look at an error log?  (Read 504 times)

2024-01-18, 02:55:08

John.McWaters

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Whenever I save my Max file, it crashes the entire program. I'm curious if there is a log the Corona team can look at and see if they can discern what may be happening. I'm using the most up-to-date version of Corona 11.

2024-01-18, 03:00:37
Reply #1

Tom

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You can access Corona logs here: C:\Users\<your_user_name>\AppData\Local\Autodesk\3dsMax\20xx - 64bit\ENU\en-US\plugcfg\corona

2024-01-18, 10:06:46
Reply #2

romullus

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  • Let's move this topic, shall we?
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Crash minidump and offending scene file packed with its assets would be arguably the best piece of information to provide for crash investigation. Please read this article how to report issues and how to obtain needed material for crash reports: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
I'm not Corona Team member. Everything i say, is my personal opinion only.
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2024-01-18, 22:49:15
Reply #3

Avi

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This issue is being handled in the ticket #197964
Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us