Licensing question

[tuami]

Hello Corona Team, now I also have a few open questions about the new licensing.

As I understand it (we are FairSaas users since the beginning), both our licenses (without surcharge) have been transferred to Corona Premium licenses. In the past the subscription was automatically renewed.
Now I was shocked when I logged in that the automatic renewal of our licenses is suspended.

In the email from today that is supposed to inform us about the new licensing model it says the following...

About your Corona Render Nodes.
As a long-time user who previously had a FairSaaS subscription, your new Corona Premium subscription will come with the same number of Render Nodes as your current subscription, at no extra charge. This will continue as long as your Premium subscription renews without interruption.

This is already the first point. Why is the automatic repeat no longer active?

https://prnt.sc/VGvnW8hAjFR8

Now this can be a bug? I hope? I think that we would have had to pay the new price if the licenses had suddenly expired or would that not have been the case?

Well then I want to activate the automatic renewal and an error message appears.

https://prnt.sc/wXGx2wZcJ4y1

https://prnt.sc/E5K9N31FYTFI

I hope someone can give me some clarification, maybe I'm reading too much into this...?
tuami

[maru]

Hi, I have started a support ticket 63135 on your behalf and the dedicated team will be with you soon.

This does indeed look like a bug. Please note that in case of important licensing/payment-related questions, it is always best to submit a support ticket here: https://support.chaos.com/hc/en-us/requests/new