Author Topic: Cosmos Browser stays white  (Read 1089 times)

2022-04-27, 13:56:07

christophdoe

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Hey,

when I open up the Cosmos Browser in C4D (R25 and S26) it just shows a white blank page.
A few days ago it worked without a problem. Any idea how to fix this issue?


2022-04-27, 13:59:25
Reply #1

Beanzvision

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Hi there, did anything change since ''a few days ago?''
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2022-04-27, 14:01:48
Reply #2

christophdoe

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No, not that I know of. It just went white while browsing through the browser and it stayed like that ever since.
I restarted C4D and the MacBook, still the same.

2022-04-27, 14:41:47
Reply #3

Beanzvision

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No, not that I know of. It just went white while browsing through the browser and it stayed like that ever since.
I restarted C4D and the MacBook, still the same.
Hi, thanks for the additional info. Could you please shoot us a message at support so we can assist you further?
https://support.chaos.com/hc/en-us/requests/new
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2022-04-27, 14:54:28
Reply #4

christophdoe

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While writing the support ticket it started wo work again...

2022-04-28, 13:34:07
Reply #5

Beanzvision

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While writing the support ticket it started wo work again...
Ha! So everything is okay now or do you still require assistance?
Bengamin Jerrems l
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2022-04-28, 19:37:33
Reply #6

christophdoe

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Actually it reappeared. It happend while downloading an asset from the chrome browser.
It got stuck at 98% and then an error page showed up with an 400 / 500 error message... After that it went and stayed white.