Author Topic: License is no longer available on the render clients  (Read 710 times)

2022-05-02, 09:58:53

Volker

  • Active Users
  • **
  • Posts: 7
    • View Profile
We switched to R26, the Daily Build R9 with the R26. Didn't work. Then we uninstalled everything and reinstalled the 8th version with the clients on 12 render nodes. Since then we can't render anymore. The clients show the message:
2022/05/02 09:06:37 [Corona4D] Rendering was canceled - Corona is not activated!
License is no longer available on the render clients
The license server indicates that the license will expire in 22 days. That means the license server believes we are still using the trial version of the Daily Build. How can we reset the state?

2022-05-02, 17:47:56
Reply #1

maru

  • Corona Team
  • Active Users
  • ****
  • Posts: 12708
  • Marcin
    • View Profile
Hi, you need to make sure that:
- you are signed in to the Chaos License Server with the correct email address (the one where you have the proper licenses)
- the Chaos License Server is on the same network as all computers which need the license and that they are able to communicate with it
- that each of the computers is instructed to connect to the Chaos License Server under the correct IP
For more information, please see: https://support.chaos.com/hc/en-us/articles/5614248365713
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2022-05-02, 19:01:42
Reply #2

Volker

  • Active Users
  • **
  • Posts: 7
    • View Profile
Hi! Version 8 worked until we tried to install a daily build for c4dR9 support!
the communication of all computers is available. we tried to install a daily build R9 for c4d R26 support. Unfortunately didn't work. then we installed V8 on all machines again. After that we could no longer use the license. It appears that our license is only valid for 22 days. We suspect that the license server at Chaos still believes that we are using a trial version. Our purchased version is no longer available.