Would need more information - scene set up, are you using the C4D Background object? Material set up, how are you loading the video, what material is the video connected to, what channel is it connected to, is that material applied to the Background object. What is the video format. And so on.
Works here, using the native Bitmap loader to load an mp4 (the Corona Bitmap doesn't load video), as seen in this example (using the New Features video, as it happens ;) )