Author Topic: Subscription emails...  (Read 2890 times)

2016-09-20, 18:35:03

mferster

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Alright guys,

These subscription emails are kinda getting ridiculous every month. 

I'm sure it's just your e-commerce platform not allowing any flexibility and you have no control over it; but I just wanted to see if you guys have looked into see if its possible to consolidate them down to 2 instead of 5.

cheers

-mf


2016-09-20, 21:45:24
Reply #1

romullus

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I get from Corona about 1 letter per month. Cannot complain. Wonder why your experience is different.
I'm not Corona Team member. Everything i say, is my personal opinion only.
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2016-09-20, 22:54:23
Reply #2

mferster

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Oh i don't mean the newsletter, newsletter  is great.

What i mean in is the 5 emails I get every month when my licenses renew.

1. invoice from fast spring
2. another invoice from corona team showing the same thing
3. a congratulatory email from corona team for continuing my licenses
4. discount code email for rebus
5. discount code email for rendernation

2016-09-20, 23:16:50
Reply #3

romullus

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Ahh sorry, i misunderstood your post. May i suggest you to set filters for unwanted e-mails in your mail client? :]
I'm not Corona Team member. Everything i say, is my personal opinion only.
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2016-09-21, 19:25:25
Reply #4

AdamHotovy

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Hi,
it is as you pretty much say, the e-commerce provider which we use is not very flexible but we are working on fix -
step one is offloading all the discount emails to new customer zone. This way you will get your codes only if you really need them.
second step is switching e-commerce provider as this one is not really flexible.
We finally have a really capable web developer who just started, so I hope that we can have the fix in two months maximum.

Do you think that you can send me all those five emails to me? (hotovy[at]coron.....) I am not sure why are you getting email number 2. Email number 3 we might be able to easily remove very soon.

rgrds.ah
« Last Edit: 2016-09-21, 19:30:25 by AdamHotovy »
I like turtles.

2016-09-22, 00:20:28
Reply #5

mferster

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derp. The first invoice was the paypal invoice but didn't realize it since the images were turned off, so I'm not actually getting a duplicate invoice so you can ignore that comment.

Those other changes sound great though. Thanks a bunch for looking into it!