Messages

16

[Max] I need help! / Re: Network problems on Corona scene

« on: 2024-04-04, 14:27:08 »

I can recommend some general troubleshooting steps that might help.

1. Disable any antivirus software you are using on all PCs (including Windows Defender and Firewall) temporarily to check if the issue is related to this software. You can then turn it back on if it doesn't solve the problem.

2. Add custom inbound/outbound rules in Windows Firewall to allow the necessary network traffic for Corona and 3ds Max. Refer to the guide https://support.chaos.com/hc/en-us/articles/4528128298257-Creating-custom-inbound-and-outbound-rules-for-the-DR-Server-application

3. Disable IPv6 on your network adapters. Follow the instructions in the provided link (https://medium.com/@JockDaRock/disabling-ipv6-on-network-adapter-windows-10-5fad010bca75) to disable IPv6 on your Windows 10 machines.

4. Make sure you have network discovery enabled - https://www.isunshare.com/windows-10/turn-on-or-off-network-discovery-in-windows-10.html

5. Check if you are using the latest version of 3ds Max and Corona which is 3ds Max 2024.2 and Corona 11 HF 1 at present.

6. Check the Windows Services list and ensure that "Function Discovery Provider Host" and "Function Discovery Resource Publication" are started and set to automatic start. Steps are as follows:

Press the Windows key + R to open the Run dialog box.
Type "services.msc" and press Enter to open the Services window.
Scroll down and locate the "Function Discovery Provider Host" service.
Double-click on the service to open its properties.
In the "Startup type" dropdown menu, select "Automatic" if it's not already set to that.
If the service is not running, click on the "Start" button to start it.
Click "Apply" and then "OK" to save the changes.
Repeat steps 3-7 for the "Function Discovery Resource Publication" service.


If the issue persists then feel free to start a ticket with us here: https://support.chaos.com/hc/en-us/requests/new

17

[Max] I need help! / Re: script help and where to find documentation?

« on: 2024-04-04, 14:14:55 »

Try this

Code: [Select]

-- Function to create a plane from a bitmap's dimensions
fn createPlaneFromBitmap bitmap_file =
(
    -- Load the bitmap to get its dimensions
    local theBitmap = openBitmap bitmap_file
   
    -- Create a new plane with exact dimensions as the bitmap
    local newPlane = Plane width:theBitmap.width length:theBitmap.height name:(getFilenameFile bitmap_file) position:[0,0,0] isSelected:true
   
    -- Segmentation of the plane - You may comment out or delete these lines if you don't need segments
    newPlane.widthsegs = 1 -- No segmentation based on your requirement
    newPlane.lengthsegs = 1
   
    -- Setup Corona Physical Material with the bitmap as a diffuse map
    local coronaMat = CoronaPhysicalMtl()
    local correBitmap = CoronaBitmap filename:theBitmap.filename realWorldScale:true
    coronaMat.baseTexmap = correBitmap
   
    -- Close the bitmap as we no longer need it open
    close theBitmap
   
    -- Assign material to the plane
    newPlane.material = coronaMat
   
    -- Select only the newly created plane
    select newPlane
   
    -- Zoom Extents Selected in active viewport
    max zoomext sel
   
    newPlane -- return the plane object
)

-- Function to prompt the user to select a bitmap file and create a plane
fn loadBitmapAndCreatePlane =
(
    local bitmapFilePath = getOpenFileName caption:"Load Bitmap File" types:"Image Files|*.bmp;*.jpg;*.jpeg;*.png;*.tif;*.tiff;*.gif|All Files|*.*||"
   
    if bitmapFilePath != undefined do
    (
        createPlaneFromBitmap bitmapFilePath
    )
)

-- Run the function to load bitmap and create plane
loadBitmapAndCreatePlane()

18

[Max] I need help! / Re: Black rectangles in saved images

« on: 2024-04-04, 14:09:43 »

It seems like you are getting a NAN issue. Do you get a NAN warning in the Corona log?

19

[Max] I need help! / Re: Render output looks completely different from the file saved yesterday.

« on: 2024-04-04, 13:52:18 »

The user said in ticket, the issue was resolved automatically for her.

20

[Max] I need help! / Re: Ctrl+Z (Undo) Crashing Max

« on: 2024-04-04, 12:42:44 »

Hi,

The minidump tells us what has crashed but we don't know what exactly triggered the crash. So, we would need the scene file with the repro steps so we can check if only Corona is crashing, or all render engines are crashing.

You can start a ticket and send us the scene file, minidump + repro steps here: https://support.chaos.com/hc/en-us/requests/new

21

[Max] I need help! / Re: picked object has no mapping - Corona Scanned materials

« on: 2024-04-04, 12:37:10 »

Hi,

I attached a video in which I showed the issue and the solution. See if it helps. In case, you are still getting the same error. It would be best to provide us the scene file by starting a ticket.

https://support.chaos.com/hc/en-us/requests/new

22

[Max] Feature Requests / Re: Chinese version of Corona

« on: 2024-04-04, 12:14:50 »

Hi,

We have logged this as a feature request in our system. We will let you know if there are any updates to this.

(Report ID=CMAX-902)

23

[Max] I need help! / Re: Ctrl+Z (Undo) Crashing Max

« on: 2024-04-04, 12:10:14 »

Hi, can you try to repro it with other renderers such as Arnold, V-Ray or scanline so we can be sure that it's a Corona specific issue only and not 3ds Max.

24

[Max] Bug Reporting / Re: object replacer bug

« on: 2024-04-04, 12:03:34 »

Hi,

Thanks for reporting this.

We now have this logged as a bug in our system. We will let you know if there are any updates to this.


(Report ID=CMAX-901)

25

[Max] I need help! / Re: Crashes during IR or rendering in 3dsmax 2023

« on: 2024-04-03, 16:21:58 »

Hey,

it would be best if you can send us your scene in a ticket along with repro steps to reproduce the crash on our end so we can provide you a solution

https://support.chaos.com/hc/en-us/requests/new

26

[Max] I need help! / Re: Render multiples camera matching

« on: 2024-04-03, 13:57:00 »

Can you please share some screenshots and more information about your project so we can better understand your question?

27

[Max] Bug Reporting / Re: Files with Corona Volume Grid not opening

« on: 2024-04-02, 13:34:59 »

This is now being handled in the ticket #227630

28

[Max] I need help! / Re: Render output looks completely different from the file saved yesterday.

« on: 2024-04-01, 19:43:46 »

Hi,

It would be best to send us your scene by starting a ticket with us so we can have a quick look : https://support.chaos.com/hc/en-us/requests/new

29

[Max] I need help! / Re: Chaos cosmos people (material) looks different depends on camera

« on: 2024-04-01, 13:59:44 »

Hi,

It seems like there some issue with distance value being empty in the Volumetric scattering section in the Corona physical material. Please see the video for a temporary fix for such issues.

We have logged this as a bug in our system to be reviewed by our devs. We will let you know as soon as we have any update on this issue.

(Report ID=CMAX-895)

30

[Max] Bug Reporting / Re: Normal Map error message wrongly shows up

« on: 2024-03-27, 08:56:10 »

Hi,

This issue seems to be fixed in the new Corona 12 DB. Can you please try it and let me know if the problem persists?

You can download the latest Corona 12 DB from here: https://forum.corona-renderer.com/index.php?topic=41598.0