Messages

1561

[Max] Daily Builds / Re: Corona Renderer 5 for 3ds Max - Daily Builds Discussion

« on: 2019-09-19, 11:42:22 »

Hi,

For the window flickering/freezing, please create a new topic on the Bug Reporting section of the forums.

This has nothing to do with the v5 Daily builds. It feels like I am talking into a vacuum here!

Cheers,

Rowan

1562

[Max] Daily Builds / Re: Corona Renderer 5 for 3ds Max - Daily Builds Discussion

« on: 2019-09-18, 16:49:03 »

Hi ihabkal,

I can understand the frustration but it is very difficult for us to investigate and fix something if we are unable to reproduce it.

Secondly, please can you create a topic on Bug Reporting for this, rather than flood the daily builds thread? As this is not specifically related to the daily builds.

Thanks,

Rowan

1563

[Max] Resolved Bugs / Re: Corona 3 hotfix 2 and corona 4 hotfix 1(Corona bugs)

« on: 2019-09-17, 15:57:35 »

Hi,

Can I just double check that you are definately on the latest version of Windows? We had some similar reports of this with older builds of Windows 10 which were solved by updating to the latest version.

Thanks,

Rowan

1564

[Max] Resolved Bugs / Re: CoronaCamera - Crashes Scene when using Perspective

« on: 2019-09-17, 11:14:23 »

Hi,

I have spoken with our dev team and it looks like there is some corruption in the scene which is causing this crash, so there is unfortunately nothing we can do.

Thanks,

Rowan

1565

[Max] I need help! / Re: DR server not starting just going in a loop

« on: 2019-09-16, 15:14:10 »

Hi,

I recommend checking that you can start max on the effected machines? Maybe there is something blocking Max from starting correctly, for example licence activation or missing plugin.

Let me know if this helps.

Thanks,

Rowan

1566

[Max] Daily Builds / Re: Corona Renderer 5 for 3ds Max - Daily Builds Discussion

« on: 2019-09-16, 14:44:15 »

hi, i hava a question / report, after the latest 3dsmax 2020 update some features of 4.1 hotfix arent working as it suppose to, for example, you can see the hdri sky on viewport but when corona map select is applied the hdri seems to be flipped on the viewport but it renders ok, the seccond thing ive notie is that i cant seem to be able to see the map from a back plane with corona light material applied, have tried all combinations with no luck, it looks black, havent tested with daily build.

Hi,

Was this working before the last Max 2020 update?

Thanks,

Rowan

well no, actually no, the new update sets the map used on the environment slot as background automatically, it never happened before, its one of those things that you notice when it happens but for sure, the background as corona select textmap appears to be flipped on viewport

Hi,

Okay, so the first issue we are aware of, it seems that HDRI's are rotated 90 degrees in the viewport when used with certain maps as reported here: https://forum.corona-renderer.com/index.php?topic=24948.0

The second issue, can you provide some more details?

cant seem to be able to see the map from a back plane with corona light material applied,

Can you not see the map in the render or the viewport or both?

Thanks,

Rowan.

(Just a reminder, this thread is mainly for discussing the v5 daily builds. For issues with other versions of Corona please use the Bug Reporting board and remember, one issue per report :-) )

1567

[Max] Resolved Bugs / Re: VFB non responsive

« on: 2019-09-16, 10:38:10 »

Hi,

This has been fixed and will be in the next daily build.

Thanks,

Rowan

1568

[Max] Bug Reporting / Re: Failed to initialize NAVIDIA AI denoiser .. optix.51.dll missing

« on: 2019-09-16, 10:01:11 »

Hi,

I'd recommend uninstalling and reinstalling Corona in this case. It would probably be the easiest solution to this problem.

Thanks,

Rowan

1569

[Max] Resolved Bugs / Re: VFB non responsive

« on: 2019-09-13, 14:51:42 »

Hi,

I noticed that something else (I do not know what) causes the nonresponse of the IR, it forces me to reopen 3dsmax for every 20 minutes to be able to use the IR correctly.

Regards

Hey,

I can't really suggest anything to help in this case.

Please when you find out what is causing this for you, can you describe some clear reproduction steps. Instructions on what information we ask for can be found in my signiture.

Cheers,

Rowan

1570

[Max] I need help! / Re: problem with caustics

« on: 2019-09-13, 14:24:32 »

Hi,

Okay sure, let me know how you get on.

If you are still having issues you can send over your scene so we can take a look. Instructions on how to do this are in my signiture.

Thanks,

Rowan

1571

[Max] I need help! / Re: problem with caustics

« on: 2019-09-13, 13:18:15 »

Hi,

Thanks for the information.

To start I would suggest to read the following helpdesk article, and seeing if that helps: https://coronarenderer.freshdesk.com/support/solutions/articles/12000056738-how-to-render-caustics-with-the-new-caustics-solver-

Secondly I would recommend updating to Corona 4 HF1 and seeing if there are any improvements.

Can you try these steps and let me know how you get on?

Thanks,

Rowan

1572

[Max] Bug Reporting / Re: DR - RAM memory limits

« on: 2019-09-13, 13:05:37 »

Hi,

If the machine is running out of RAM I'm not sure there is to much we can do..

Of the top of my head I can't think of any solutions. If you are able to send over the scene I can take a look to see if anything can be done.

Instructions on how to do this are in my signiture.

Thanks,

Rowan

1573

[Max] Resolved Bugs / Re: DR error

« on: 2019-09-13, 12:58:57 »

Hi,

It looks like the file is no longer available, you can use our file uploader to send over the file in future. Instructions on how to do this are in my signiture.

Thanks,

Rowan

1574

[Max] Resolved Bugs / Re: Hair motion blur issue

« on: 2019-09-13, 12:55:55 »

Hi,

Currently motion blur is only supported for Ornatrix hair.

We are planning on implementing support for other types of hair in the future, however I currently can't give a timescale.

Thanks,

Rowan

(Internal ID=397699728)

1575

[Max] Bug Reporting / Re: Internal problem

« on: 2019-09-13, 12:34:35 »

Hi,

Do you have some specific steps for us to reproduce this behaviour?

Can you also provide some information as to what Corona version you are using? Guidelines on the information we ask for can be found in my signiture.

Thanks,

Rowan