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Messages - rowmanns

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1546
Hi,

It looks like this was an issue with 3ds Max 2020.

However this seems to be fixed in the latest version of Max (2020.2).

Please can you update to the latest version of Max and see if the issue is resolved.

Thanks,

Rowan

1547
[Max] I need help! / Re: Interactive refresh
« on: 2019-10-01, 15:32:48 »
Hi,

So thanks for providing your scene and a recording of the issue via PM.

I am still unable to reproduce this issue at the moment. I will speak with my colleagues to see if they have any ideas regarding what could cause this.

In the mean time, could you ensure that your version of windows and drivers are up to date.

I would also recommend re-installing Corona and seeing if this fixes the issue.

Thanks,

Rowan

1548
[Max] I need help! / Re: Interactive refresh
« on: 2019-10-01, 12:49:28 »
Hi,

I'm not able to reproduce this error. Do you have a specific scene that this happens with?

If so can you please send over the scene, instructions on how to do this are in my signiture.

Thanks,

Rowan

1549
Hi

I cant remember exactly but it was regarding optix and missing optix 6 DLL.

Hi,

It's a little difficult for us to debug it without the full error message, next time you encounter it would you be able to send it over to us?

Thanks,

Rowan

1550
Curious to know more about new displacement mode. Does it has some limitations compared to the old one? I did super quick comparision test and found that while 2.5 mode offers impressive speedup, RAM savings and has more details, it also shows quite strong artifacts all over the place.

Hi,

To me it looks like the displacement is much finer with the new displacement enabled rather than artifacts. But it is a little bit difficult to tell.

Would you be able to provide me with the screen size (px) you are using for both the new and old displacement? And if possible would you be able to send over your scene?

Cheers,

Rowan

1551
Just out of curiosity, is there some hidden "replace this file" and change this .ini setting to enable zombie backwards compatibility held together by tape and bubble gum - only for the adventurous Corona-nauts?

Hi,

I'm sorry, there's no way to do this :(

Rowan

1552
hey guys - ive got a gtx 1080 and im getting the optix error - this gfx card is compatible right?
So far ive:
got the latest 1080 nvidia drivers installed
reinstalled corona and the denoiser.

Am i missing something?

Hi,

Which error message are you getting?

Thanks,

Rowan

1553
Hi,

I have discussed the GPU compatability issue with the new version on Optix with our dev team.

Unfortunately for people with Keplar generation cards we will not be rolling back to Optix version 5.x.x. For the time being we will be sticking with Optix version 6, and at somepoint in the future probably moving to Optix 7.

We are going to look into a better way to detect what GPU is in the system so we can check if it is supported by Optix and provide a more descriptive error message.

I hope that this information is useful, and I'm sorry for the inconvenience that it has caused.

Thanks,

Rowan

1554
Hi,

Thanks for reporting this, we are aware of this issue and investigating it.

It was previously reported: https://forum.corona-renderer.com/index.php?topic=25542.0

Thanks,

Rowan

(Internal ID=377832553)

1555
Did you try a complete uninstall and reinstall of Corona?
Yes, twice. Complete uninstall before trying daily-2019-08-27 and daily-2019-09-16.
I double checked, that the old denoiser was gone and the installer did also redownload the denoiser.

When I downgraded to daily-2019-08-07 I did not reinstall and it worked.
tl;dr recap:
Newest Nvidia Driver -> "Error, expected Optix 6.0.0, but you have 6.5.0"
Driver 418.81 -> "Error as posted here"

Hi,

Do you have any other renderers or 3rd party plugins installed which could be using Optix?

Thanks,

Rowan

1556
Hi,

I have just seen from your task manager that you are running two different GPUs? An RTX and a GTX, is this correct?

If so can you try to remove one of the GPUs and see if the problem persists?

Thanks,

Rowan

1557
Hi,

Unfortunately I don't have any further update on this one yet. The dev team are aware and looking into it.

Thanks,

Rowan

1558
there is a new bug, the 3ds max windows keep flickering/freezing it might be the v5 Daily build. anyone got that too?

:/

I should have expected this.. :D

1559
[Max] I need help! / Re: Corona Dr server Local IP mismatch
« on: 2019-09-19, 13:05:50 »
Hi,

Do you have any virtual adapters on you system?

Thanks,

Rowan

1560
Optix seems to be busted in the last update. (GTX 770 here)
If I upgrade to the latest NVIDIA driver, it complains that the expected Optix Version is 6.0.0, but the available is 6.5.0
Downgrading the driver errors out with
Code: [Select]
Failed to initialize the denoiser.
Unknown error (Details: Function "_rtBufferCreate" caught exception: Encountered a rtcore error: m_exports->rtcDeviceContextCreateForCUDA( context, devctx ) returned (2): Invalid device context)

Both version daily-2019-08-27 and daily-2019-09-16 are broken in that way for me.
Had to downgrade Corona to daily-2019-08-07 to get it working again.

Hi,

Did you try a complete uninstall and reinstall of Corona?

Thanks,

Rowan

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