Messages

16

[Max] General Discussion / Re: Price Increase

« on: 2024-01-11, 14:42:39 »

The more the price increases the more incentive i have to learn a realtime engine. So unless they can sort out good, seamless vantage integration soon to save me the hassle, i cant see there being a need for me to remain using an offline renderer for the majority of my work.

17

[Max] General Discussion / Re: Can't cancel auto renewal? Now have to pay for another year?

« on: 2023-11-28, 18:49:56 »

It's a Chaos thing, not a Corona thing I feel.  When it comes to the business side of things, Corona and Chaos still feel like completely separate companies.  This whole price increase/annual subscriptions etc has been an abomination in terms of communication from the start.  Both external communication to customers and internal communication inside Chaos.  We've got the devs on here telling us one thing, Chaos support telling us another and then Chaos billing doing something completely different again.

Communication seems to relatively poor behind the scenes.  There's another live thread on here at the minute about Phoenix Memory leaks where the devs have said one thing, and support have said another.

I do feel sorry for the devs on here though because they're the ones who get it in the neck from us lot, and they're genereally excellent, but we have nowhere else to vent.  On the other hand, I guess they have to take the rough with the smooth, when you sell to the suits, you have to be prepared to take the inevitable backlash that comes with it.  Bigger leagues, bigger problems and all that.

Absolutely agree. The team here are always fantastic and have been since the start. Its only since the chaos takeover that things have started to go a bit sour.

18

[Max] General Discussion / Re: Can't cancel auto renewal? Now have to pay for another year?

« on: 2023-11-27, 23:18:26 »

The renewal charge also didnt match the charge listed on the email i recieved last year telling me what my next renewal price would be.
Support are telling me there was a price increase. I cant find a single email mentioning it.

Same here, getting in touch is currently on my todo list, but as it's been mentioned I'll chime in.  My renewal quote was £358.80, I have it written in black and white next to 'Next Billing Amount (vat/taxes included)" - yet I was charged £430.56.  Where do we get our refunds from for the difference?

And I also haven't received any 'price increase' notifications.  The price increase was when you forced us all onto annual.  And that was a significant one.  Are support suggesting there has been another significant increase less than 12 months after that?

You can't explicitly state that you're going to charge someone X amount and then bill them a completely different amount when the time comes?  At least not without their approval.

Interestingly, £358.8 + VAT/taxes = £430.56.  It's clear on the quote though that the £358.80 already includes VAT/taxes, so I'm sure it's a simple mistake that will be rectified.  It seems it's happened to most people though as I've just spoken to someone else who's reached out to support today about it.  The worrying thing is, a lot of people won't even notice.

Yup identical situation. Its ridiculous because i spoke to Tom on the fb group and he mentioned there hasnt been a price increase so something somewhere has gone wrong. I also really dislike how renewals cannot benefit from the black friday discount. Absolutely no benefit to being loyal anymore. After a solid decade of being a corona user and hyping it up to everyone i know im starting to get a bitter taste in my mouth in regards to the direction the company is going on the business side. I dont like being held at ransom for the software i use and this is giving me the push i need to start looking into Unreal as a visualisation tool. Charging double for monthly payments was bad enough. Im giving the benefit of the doubt this time until a resolution is negotiated.

19

[Max] General Discussion / Re: Can't cancel auto renewal? Now have to pay for another year?

« on: 2023-11-27, 17:58:24 »

I also just discovered that autorenew was a thing having been planning on downgrading since ive not used phoenix or scans in the last year.
The renewal charge also didnt match the charge listed on the email i recieved last year telling me what my next renewal price would be.
Support are telling me there was a price increase. I cant find a single email mentioning it.

20

[Max] General Discussion / Re: Chaos charged my credit card extra for no reason ! please read

« on: 2023-11-24, 02:33:43 »

Yes agreed ! I switched from pro to solo since the price increased so much its insane. Its annoying they added all of the chaos bloatware and put the prices up so much.

I dont mind paying for the pro but the thing that gets me most is that it costs literally double if you want to pay an annual subscription monthly. Id much rather they took the adobe approach and just tied me in for 12 months with the ability to pay the lower price monthly.

I understand why the price increased last year. I just dont understand why the email i was sent last year shows a different price than what ive been charged. Ive submitted a support ticket anyway. I know youve had an issue with that though.

21

[Max] General Discussion / Re: Chaos charged my credit card extra for no reason ! please read

« on: 2023-11-23, 22:20:12 »

I was charged nearly 100 GBP more than last years renewal price. Its an absolute joke to be paying more than the cost of the DCC for a rendering package as an individual.

22

[Max] Daily Builds / Re: Chaos Corona 11 for 3ds Max - Daily Builds Discussion

« on: 2023-09-07, 13:28:22 »

Will we be seeing chaos cloud integration pop up in any near future versions?

23

[Max] Feature Requests / Re: The most wanted feature?

« on: 2023-08-19, 22:21:09 »

A little concerned there is no "Corona Fur" on the list?

Its been requested for years and its a real staple feature when creating certain fabrics, rugs etc. Is there any actual news or development being done on this? I've seen posts dating back maybe to like 2019 haha and its been responded to in a bit of a kick a bit further down the road way.

Given corona supports multiple fur plugins its unlikely to be a top priority. and in the world of feature requests 2019 is essentially yesterday.

24

[Max] Bug Reporting / Re: Decal textures dont seem to be affected by viewport texture resolution?

« on: 2023-08-10, 00:14:37 »

I increased them all to 4096 and saw no change.
It could be because the source texture is 16k anyway.

25

[Max] Bug Reporting / Decal textures dont seem to be affected by viewport texture resolution?

« on: 2023-08-09, 15:54:55 »

Ive increased the viewport texture resolution for a file im working on but regardless of the resolution decals dont seem to improve. I dont know if this is to do with the way max compresses large bitmaps or the way decals are implemented but its slightly annoying.

26

[Max] Feature Requests / Re: Chaos Corona 11 for 3ds Max - Daily Builds Discussion

« on: 2023-07-17, 16:19:31 »

Really hoping for colour management in this next release. Trying to get renders from Max/Corona into photoshop and have them match the VFB output has been an absolute minefield for too long.

27

General CG Discussion / Re: 3ds Max import FBX - ignore transforms

« on: 2023-07-16, 11:43:08 »

How can you import an .FBX so that it updates all mesh objects of the same names as the mesh objects stored in the FBX you are importing without affecting their transforms?

The simplest example is just importing different poses for the same character model over and over in Max but not affecting the position of the character in the scene

Marmoset Toolbag has a feature like this, to "reload" the FBX

You could import the fbx into a new file and the use the substitute modifier to xref it. Alternatively you could import it into a new file, name it as your pose\ and then merge it into your file. The use the substitute modifier on your positioned model to replace it with each pose. You could have multiple substitute modifiers in the satack, one for each pose and just toggle them on and off.

28

[Max] Daily Builds / Re: The new Corona Converter feedback thread

« on: 2023-07-14, 11:14:28 »

@James Vella, maybe it's worth creating new topic in the user contribution board?

Sure if it helps. I didnt want to create a 3rd thread about it and bog down the forum but since you moderate this place I can do that if you think its best.

Especially if you have plans to continue development of the script. Honestly, judging by the amount of users requesting physical to Corona material conversion, i think your effort deserves a lot more attention than it got so far.

Not sure if I plan on developing it further but just wanted to help out for the time being and give myself a little project to work on. All the code is in .ms format so you can copy/paste, change, learn from it, whatever to suit your own workflow.

Also happy to hear some feedback about its real-world use since I'm just doing what I think would be useful but I dont actually ever use Autodesk Physical materials so I'm just pushing buttons =D

I would personally love something like this that works the other way too. Corona TO physical for the times where you need to share a model as say an FBX and the other party doesnt have corona.

29

General CG Discussion / Re: Blender nearly realtime caustics, dispersion and thin-film effects

« on: 2023-06-28, 15:49:35 »

If the Corona devs would be open for more fake business, that opens up a whole bunch of other things we could benefit from.

I love a bit of fake business now and again

30

General CG Discussion / Re: Blender nearly realtime caustics, dispersion and thin-film effects

« on: 2023-06-28, 15:48:32 »

saw your comment under youtube video :D

The author replied and it is infact a fake based on the shadow raycasting rather than any sort of refraction.