1
[Max] Feature Requests / Re: USD Support from Chaos?
« on: 2024-01-19, 19:05:42 »
I appreciate your candour Tom thanks.
This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.
Insightful read.
A suggestion, if I may: Arnold. You are already getting it with 3dsMax subscription. CPU focused like Corona. Similar speed. Much more features. Just give it a try, dip a toe.
Yikes, that was Corona 8, must admit, considering the next release is scheduled for May/June this year, it doesn't look very exciting at all as far as the roadmap is concerned ... New VFB skin and Cosmos/Mat Library updates. For me the last really beneficial update was Corona 9. With Clouds, Out of Core Textures and Pattern, but again nothing groundbreaking. I'd call them improvements more than anything. Clouds and Pattern already existed in VRay by that point.
It's a Chaos thing, not a Corona thing I feel. When it comes to the business side of things, Corona and Chaos still feel like completely separate companies. This whole price increase/annual subscriptions etc has been an abomination in terms of communication from the start. Both external communication to customers and internal communication inside Chaos. We've got the devs on here telling us one thing, Chaos support telling us another and then Chaos billing doing something completely different again.
Communication seems to relatively poor behind the scenes. There's another live thread on here at the minute about Phoenix Memory leaks where the devs have said one thing, and support have said another.
I do feel sorry for the devs on here though because they're the ones who get it in the neck from us lot, and they're genereally excellent, but we have nowhere else to vent. On the other hand, I guess they have to take the rough with the smooth, when you sell to the suits, you have to be prepared to take the inevitable backlash that comes with it. Bigger leagues, bigger problems and all that.
The renewal charge also didnt match the charge listed on the email i recieved last year telling me what my next renewal price would be.
Support are telling me there was a price increase. I cant find a single email mentioning it.
Same here, getting in touch is currently on my todo list, but as it's been mentioned I'll chime in. My renewal quote was £358.80, I have it written in black and white next to 'Next Billing Amount (vat/taxes included)" - yet I was charged £430.56. Where do we get our refunds from for the difference?
And I also haven't received any 'price increase' notifications. The price increase was when you forced us all onto annual. And that was a significant one. Are support suggesting there has been another significant increase less than 12 months after that?
You can't explicitly state that you're going to charge someone X amount and then bill them a completely different amount when the time comes? At least not without their approval.
Interestingly, £358.8 + VAT/taxes = £430.56. It's clear on the quote though that the £358.80 already includes VAT/taxes, so I'm sure it's a simple mistake that will be rectified. It seems it's happened to most people though as I've just spoken to someone else who's reached out to support today about it. The worrying thing is, a lot of people won't even notice.
Yes agreed ! I switched from pro to solo since the price increased so much its insane. Its annoying they added all of the chaos bloatware and put the prices up so much.
A little concerned there is no "Corona Fur" on the list?
Its been requested for years and its a real staple feature when creating certain fabrics, rugs etc. Is there any actual news or development being done on this? I've seen posts dating back maybe to like 2019 haha and its been responded to in a bit of a kick a bit further down the road way.