Chaos Corona Forum

Chaos Corona for 3ds Max => [Max] Bug Reporting => [Max] Resolved Bugs => Topic started by: Jpjapers on 2015-03-16, 12:42:12

Title: Material/Map browser Renders issues
Post by: Jpjapers on 2015-03-16, 12:42:12

Hi, ive noticed that since the Latest version was released (this didnt happen in A7) the material/map browser window where you select your map type crashes and takes up to ten minutes to load if you have a custom matlib loaded. the preview renders dont appear and any clicking will instantly crash max with a not responding white screen thing.

The max dump is over 2gb so i can send it if needed if there is an upload box?
Thanks
Jack

Title: Re: Material/Map browser Renders issues
Post by: maru on 2015-03-16, 12:57:58

Hi, which version of Max are you using? Do you have all service packs installed?

Title: Re: Material/Map browser Renders issues
Post by: Jpjapers on 2015-03-16, 13:13:07

Hi 2014 with all service packs. ill soon be migrating to 2015. I Just tried to dump the process but it completely locked my computer and i had to hard reset.

Its max design if that makes any difference

Title: Re: Material/Map browser Renders issues
Post by: maru on 2015-03-16, 14:01:18

Are you using any different materials/maps that Corona/max native? For example vray materials or some plugins like multitexture?

Title: Re: Material/Map browser Renders issues
Post by: Jpjapers on 2015-03-16, 14:11:14

No theyre all standard or corona materials. Ive switched to the old school browser and it doesnt happen. Im pretty sure its something to do with the process of rendering the tiny previews you get in the new browser.

Title: Re: Material/Map browser Renders issues
Post by: Ondra on 2015-03-16, 16:03:53

Did you use the process explorer to generate the dump? It can also generate the standard 2MB "mini"dump

Title: Re: Material/Map browser Renders issues
Post by: Jpjapers on 2015-03-17, 09:35:31

Yeah i used process explorer. I wasnt aware of the mini dump. Is that a seperate function or is it created at the same time as the process dump?

Title: Re: Material/Map browser Renders issues
Post by: maru on 2015-03-17, 09:45:48

https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006
"When the error message appears, run the Process Explorer, find "3dsmax.exe" process (it is usually visible after clicking the + icon next to "explorer.exe"), select 3dsmax.exe and go to Process > Create Dump > Create Minidump... then save the file in a desired location and upload it to us using the Corona Uploader."

Title: Re: Material/Map browser Renders issues
Post by: Ludvik Koutny on 2015-06-04, 17:35:19

Is it still happening with the latest release?

Title: Re: Material/Map browser Renders issues
Post by: Jpjapers on 2015-06-10, 12:36:59

It does take a long while to do render them but as far as im aware it hasnt caused a crash with the latest release.
Ive since switched to the old school map browser so i havent had any problems fortunately. But I noted that when i had loaded in a mat file containing a multisub that was when it caused the problems most often.

Title: Re: Material/Map browser Renders issues
Post by: Ludvik Koutny on 2015-06-10, 12:54:42

If it doesn't crash anymore, then I am closing this.

Thanks.