Messages

1411

[Max] Resolved Bugs / Re: Corona library materials not showing in scene OR in renders (3DS Max)

« on: 2019-11-15, 15:22:33 »

Hi,

Thanks, in this situation I'd recommend sending us over your scene as Maru suggested.

Can you confirm which versions of Corona and Max you are using?

Thanks,

Rowan

1412

[Max] Resolved Bugs / Re: Corona library materials not showing in scene OR in renders (3DS Max)

« on: 2019-11-15, 15:17:35 »

Hi,

Sorry I misunderstood the question.. (facepalm)

What are your system units set to?

Rowan

1413

[Max] Resolved Bugs / Re: Corona library materials not showing in scene OR in renders (3DS Max)

« on: 2019-11-15, 14:34:54 »

Hey,

The eyedropper tool picks the material from the object that you select not the other way around. You can simply drag and drop the material from the editor on to your object.

Cheers,

Rowan

1414

[Max] Resolved Bugs / Re: Updating bitmaps with corona interactive crashes max

« on: 2019-11-15, 10:44:35 »

Hi,

Would you be able to send over a minidump the next time this happens?

I believe this is the best way for us to investigate this as we aren't able to reproduce it so far. Instructions on how to generate a minidump are in my signiture.

Update: I was able to reproduce the crash when deleting the texture from the directory while the IR was running. But this only happens with the Max bitmap, doing this using the CoronaBitmap doesn't seem to cause this kind of crash. Can you try using the CoronaBitmap and seeing if the crashes still occur?

Thanks,

Rowan

1415

[Max] Resolved Bugs / Re: Updating bitmaps with corona interactive crashes max

« on: 2019-11-15, 10:27:51 »

Hi,

So after quite a lot of testing we were unable to reproduce this behaviour. Both with Max and Corona bitmaps.

Do you have the scene stored on a network drive or is it stored locally? Could you also describe the specification of your computer?

Thanks,

Rowan

1416

[Max] I need help! / Re: Material library can't be installed / corona5, max 19, windows10

« on: 2019-11-13, 16:11:18 »

Hi,

Are you running the installer as administrator?

Secondly are you using the offline installer file to install the material library?

Are you sure that the material library is selected during the installation? To find out select custom in the installer. I would also recommend running the Corona uninstaller before installing and seeing if this fixes the issue.

Thanks,

Rowan

1417

[Max] I need help! / Re: Poor caustic performance on interior scene Corona 5

« on: 2019-11-13, 10:37:27 »

hi, already uploaded complete scene by dropbox, please lt me know if you have it

Hi,

Thanks, I have the scene.

There seem to be 3 different issues in this one thread. Can I confirm with you what your issue is? It's that your scene takes a very long time to render once caustics is enabled?

Can you also provide me with the specification of the computers you are using to render this scene?

Cheers,

Rowan

1418

[Max] Resolved Bugs / Re: 360 panorama steach problem

« on: 2019-11-13, 10:20:10 »

Hi,

Okay, let me know how you get on, we are aware that this kind of issue can happen with the HQ filtering and we are working on a fix.

Rowan

1419

[Max] Resolved Bugs / Re: 360 panorama steach problem

« on: 2019-11-13, 09:58:14 »

Hi,

Are you using the High Quality filtering? If so, please try and switch to Tent filtering and see if this solves the problem.

Thanks,

Rowan

(Internal ID=388981894)

1420

[Max] I need help! / Re: Poor caustic performance on interior scene Corona 5

« on: 2019-11-12, 15:43:46 »

@Rhodesy Thank you, please let me know when you upload the scene :)

@hrvojezg00 and @KOGODIS

Please can you send me over your scenes and a description of what the issus is?

Thanks,

Rowan

1421

[Max] I need help! / Re: Corona 1.7.4 and 3ds max2020

« on: 2019-11-11, 16:15:16 »

Hi,

I'm afraid not. Only Corona 3 (HF2) and newer function with Max 2020.

Rowan

1422

[Max] Resolved Bugs / Re: Corona for 3dsMax 2020 - no Corona materials or maps in editor?

« on: 2019-11-11, 16:12:23 »

Hi,

They only show up in the material editor when Corona is selected as the renderer. Maybe you didn't have it selected?

Cheers,

Rowan

1423

[Max] I need help! / Re: White dots in animation

« on: 2019-11-11, 10:51:30 »

Hi,

Which version of Corona are you using? Secondly, would you also be able to send over your scene?

Instructions on how to do this are in my signiture.

Rowan

1424

[Max] I need help! / Re: Poor caustic performance on interior scene Corona 5

« on: 2019-11-11, 10:47:39 »

Hi,

Would you both be able to send over your scenes so we can investigate them further?

Instructions on how to do this are in my signiture. Please let me know the filename once you have uploaded the scene.

Rowan

1425

[Max] I need help! / Re: Not starting Corona 4 and 5 with 3D max 2018

« on: 2019-11-11, 10:46:00 »

Hi,

As romullus said, I'd first recommend making sure that your version of Windows is fully up to date and see if that helps.

Cheers,

Rowan