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Messages - Avi

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1
[Max] I need help! / Re: chaos cosmos library not loading
« on: 2025-06-26, 09:04:09 »
can you unplug your other monitors and see if cosmos is not opening in any place other than your primary monitor?

also when you do that remember to uncheck the option shown in the attached screenshot

2
Issue solved. It should now be working for you.


His main issue was, Cosmos was opening but in second screen which he may have disconnected or maybe he moved the cosmos windows to that screen. Its not a corona or cosmos issue. Windows remember the location where you had moved your application to.

3
Hi Jaco, I started a ticket to help you further. Ticket number #388781

4
continuing here #388781

5
Hi, If the issue still persists, then start a ticket with us here: https://support.chaos.com/hc/en-us/requests/new

6
handled in ticket here #388775

7
Hi, I am unable to repro this on my side. Is it possible for you to attach a scene with some basic steps which I can follow to reproduce this issue? On my end, it is working fine. Maybe i am missing some important step. Let me know.

8
[Max] I need help! / Re: Odd Shading
« on: 2025-06-02, 14:13:16 »
You can simply try exporting it in obj and then again re importing. I am not 100% sure if its smoothing group or normals issues but have a hunch that it may fix the issue.

9
[Max] I need help! / Re: Odd Shading
« on: 2025-06-02, 14:01:32 »
Looks like a normal issue, can you try exporting and re importing the model and see if it fixes the issue?

10
[Max] I need help! / Re: Inconsistent noise in animation
« on: 2025-06-02, 08:45:43 »
Currently being handled in #382294

11
[C4D] Bug Reporting / Re: Shared shader still broken
« on: 2025-05-27, 20:38:57 »
Hi,

Thanks for additional info. I was able to repro this issue on my end and have logged it in our system to be further reviewed by our devs.

(Report ID=CC4D-1012)

12
[Max] Bug Reporting / Re: Corona VFB disapears
« on: 2025-05-27, 15:15:35 »
If the issue is related to a specific scene, it would still be helpful if you can please include that scene in your support ticket. This will help us reproduce the problem and identify any underlying issues we can address in future updates.

13
I am not sure what may have caused this but maybe try checking if you were using multiple UV mapping modifiers or maybe multiple UV channels. It could also be if your UV was on top of the stack though it should not have really cause such issues. Simplifying the materials and mesh is often the best troubleshooting approach you can do in such cases.

14
[Max] Bug Reporting / Re: Corona VFB disapears
« on: 2025-05-27, 14:26:01 »
Hi,

If the issue is still happening, can you please start a ticket with us so we can investigate it further?

https://support.chaos.com/hc/en-us/requests/new

15
[C4D] Bug Reporting / Re: Shared shader still broken
« on: 2025-05-27, 13:30:25 »
Hi,

Thanks for the gif, but I am not 100% sure what problem you are referring in the gif you have shared? Can you let us know what you are trying to do, what is the expected result and what is currently not happening? Is it something that worked before but now it does not work? Is it only with Corona or does it work fine in another render engine?

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