Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] General Discussion => Topic started by: davetwo on 2022-10-28, 16:17:37

Title: New pricing - could be communicated better!
Post by: davetwo on 2022-10-28, 16:17:37
I like Corona a lot but ... Chaos seem to have raised the price in a pretty ham-fisted manner. I got the attached email today - which I assume contains a mistake. Unless it really is €418 per Month now :)

More seriously, is that I'm not sure why I wasn't consulted before being put on the 'Premium' tier. (There are now 2 tiers apparently, with 'Solo' being the base level. Although this wasnt mentioned on the email.) I dont think I have much use for Chaos Phoenix, player etc. And there isnt any mention of render nodes on the comparison so I'm not sure what the real advantage is.

Anyone from Chaos able to expand a little on this?
Title: Re: New pricing - could be communicated better!
Post by: TomG on 2022-10-28, 16:31:17
Always best to go straight to https://support.chaos.com/requests/new for anything relating to licensing, payment, pricing etc. so that the teams can look up your specific account and explain your specific situation. Thanks in advance for submitting the ticket, and apologies for the inconvenience!
Title: Re: New pricing - could be communicated better!
Post by: edub on 2022-10-28, 22:15:53
yeah - I got same email...  Price for first month is more than "new price"??!
Do we all have to submit tickets, in order to get an explanation for what this means, or can someone clarify here on forum, please?
Title: Re: New pricing - could be communicated better!
Post by: TomG on 2022-10-31, 12:22:08
Submitting a ticket is best, so we can check into your individual situation - thanks!
Title: Re: New pricing - could be communicated better!
Post by: steppes on 2022-10-31, 13:00:11
Hey Tom,

we all - everybody - got this mail. Do you really want every single user to submit a ticket?

Come on. Write a new mail with some apologies and correct and understandable content.

Cheers steppes
Title: Re: New pricing - could be communicated better!
Post by: TomG on 2022-10-31, 13:05:26
Actually, not everyone got that email at all, only a select few users. Hence the ticket approach.