Chaos Licensing Feedback/Help

[rowmanns]

Hi Everyone,

In the most recent daily build we have switched from the legacy licensing to the Chaos licensing. You can find the full changelog (along with a list of current limitations) here: https://forum.corona-renderer.com/index.php?topic=33839.msg194990#msg194990

This thread is to post any feedback you have on the new licensing, and we'll be monitoring it closely for the next few days in the case anyone has any issues. As usual, if you have some urgent issue please contact support at: https://support.corona-renderer.com/hc/en-us

Thanks,

Rowan

NOTICE
We are aware that in some cases users are unfortunately finding "No licenses available" in the Chaos License server. We are aware of this issue and we know the root cause of it.
In the mean time if you come across this please contact support@corona-renderer.com and they will be able to sort this out.
Sorry for an incovience this has caused.

[romullus]

I'm often switching between dailies and latest stable release, sometimes few times during the day. How the new and old licensing systems would work in such situations? Will i need constantly log-in/log-out?

[rowmanns]

I'm often switching between dailies and latest stable release, sometimes few times during the day. How the new and old licensing systems would work in such situations? Will i need constantly log-in/log-out?

Hi,

During my testing I haven't had to log in or log out of either system (apart from the 1st log in to the new system). They are totally independant of each other so it should be fine.

Thanks,

Rowan

[aaouviz]

So, I'm having issues. I click on "activate license..." and I get the -197 error.

If I open the Licensing Server only Chaos Vantage is listed under my user.

This started when I upgraded today to latest daily.

Any tips?

[rowmanns]

So, I'm having issues. I click on "activate license..." and I get the -197 error.

If I open the Licensing Server only Chaos Vantage is listed under my user.

This started when I upgraded today to latest daily.

Any tips?

Hi,

That's definately incorrect. Let me try and figure out what is going on. Could you email support@corona-renderer.com and they will help you out asap.

Thanks,

Rowan

[aaouviz]

Amazingly fast response, thanks. Email sent :)

[romullus]

During my testing I haven't had to log in or log out of either system (apart from the 1st log in to the new system). They are totally independant of each other so it should be fine.

Thanks,

Rowan

Ah, that's good to know, thank you!

[shortcirkuit]

hi guys
mine says no licences available? 

Just a heads up - i do have an existing perpetual license for vray under the same email address - so not sure if this is conflicting or causing errors?

[VASLAVO]

Hi, i just finish some render to test latest build, all was fine but when i try to open the corona image editor i get a no available licenses error (197) here the screenshot

[rowmanns]

hi guys
mine says no licences available? 

Just a heads up - i do have an existing perpetual license for vray under the same email address - so not sure if this is conflicting or causing errors?

Hi, i just finish some render to test latest build, all was fine but when i try to open the corona image editor i get a no available licenses error (197) here the screenshot

Hi Guys,

Can you contact support@corona-renderer.com and someone will help you out asap.

Thanks,

Rowan

[LorenzoS]

Hi,
"No licenses available"
i don't know how solve.

thank you

[aaouviz]

Hi,

Just a heads up. This seems like a pretty major problem if already 2 of us are reporting it.

And the email response wasn't very promising either, they understood it only affected the CIE...which obviously is not the case.

[rowmanns]

Hi Guys,

Thanks for reporting these issues, we are investigating. I need some more information in order to investigate each indiviudal case.

I will need your registered email address i.e. the one which you log into the licensing with. I appreciate you won't want to share this info publically over the forum. Please can you PM it to me?

Thanks,

Rowan

[LorenzoS]

Hi Guys,

Thanks for reporting these issues, we are investigating. I need some more information in order to investigate each indiviudal case.

I will need your registered email address i.e. the one which you log into the licensing with. I appreciate you won't want to share this info publically over the forum. Please can you PM it to me?

Thanks,

Rowan

i sen you a private message

thanks

[needsomenice]

Hi,
"No licenses available"
i don't know how solve.