Chaos Corona for 3ds Max > [Max] I need help!

Corona Rendering Black in Animation

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Otuama:
Hi all.

We have an issue that I'm finding baffling.

We're rendering an animation and frame 575 is fine but 576 onward is rendering the diffuse, reflect & refract as black.  AO etc are fine.

Frame 576 is rendering fine when in perspective mode, it just seems to be when in the camera.

The camera is not going through an object or anything like that.

Isolating an object when looking through the camera works fine but when everything is turned on it renders black.

Does anyone know why this would be? 

Thanks

Here's a recording:

Aram Avetisyan:
This seems strange.

Does the camera have any physical size?

Can you submit the files so we have a detailed look?
Does it happen only for the specified frames, or randomly until 576 too, say at 130 or 50?

Otuama:
Thanks for the reply.

Do you have a link for me to send this?  Can't put it on the forum

Or shall I weTransfer it and open a ticket?

maru:
You can attach many gigabytes to our support tickets :)
https://support.chaos.com/hc/en-us/requests/new

Otuama:

--- Quote from: Aram Avetisyan on 2023-09-20, 12:58:09 ---Does it happen only for the specified frames, or randomly until 576 too, say at 130 or 50?

--- End quote ---

Hi, in answer to your question, this seems to be the only shot affected. All other shots have rendered fine.

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