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Messages - rowmanns

Pages: 1 ... 118 119 [120] 121 122 ... 127
1786
Hey,

Yeah this is a really difficult one to diagnose.

It sounds like it could be few different things;
- There is some thermal protection kicking in and shutting the system down to protect it.
- The PSU doesn't have enough power to run the system under very high stress levels
- There could be some issue with the motherboards compatibility
- Something else that I didn't think of yet...

What I'd suggest is the following:
- Make sure all your drivers are up to date and the latest version
- Double check that there isn't some Windows sleep/hibernate setting enabled
- Run a Prime95 stress test on the system
- Measure system temperatures during the stress test and note them using something like Core Temp

Thanks,

Rowan


 

1787
Image save from VFB with bloom and tools bar active freezes max. Tried both on max 2016&2019. I thought this was fixed.
Hi,

Can you please provide some more information? It's really difficult for us to fix an issue if we have not been able to reproduce it.

Can you provide me with a scene, minidump from the freeze, version of Max/Corona and the specification of you system please?

Instructions on how to do this are in my signiture.

Thanks,

Rowan

1788
[Max] Bug Reporting / Re: wxWidgets assertion failure
« on: 2019-05-27, 10:21:18 »
Hi,

Please can you provide the scene where this was happening and some reproduction steps as well as a minidump?

Instructions on how to do this are in my signiture.

Thanks,

Rowan

1789
Just updated NVIDIA drivers, but it didn't help.
Max 2014, Forest Pack, Railclone, Laubwerks Plants, Vray, Redshift trial, FStorm

Hi,

Thanks, I will look into it and try to reproduce it here. I'd recommend updating all of your plugins too just in case there is come conflict.

EDIT: I was able to reproduce this here. I will report it to our development team.

Cheers,

Rowan

(Internal ID=356528437)

1790
With 2 latest dailies (2019-05-15 and 2019-05-22) getting Max crashes in the moment when VFB is opening. Not always, but pretty often. Maybe it's connected with "◦The “Show VFB” button in render settings now opens the Corona VFB with correct resolution and render regions even before first render was started" feature?
Hi,

Do you have some specific scenes that this is happening with?
Could you also provide me with the specification of your computer and operating system?

Thanks,

Rowan

Hi
Tested RC1 hoping not to see this problem again, unfortunately it's still there.  But now I can tell more about how it happens.
It's not connected with some certain scene, it happens every time I press Show VFB (button or keyboard shortcut) after docked to viewport IR been used. VFB is appearing with black picture field for a second and Max is crashing.

Windows 10 Pro, Dual Xeon E5-2660, 64GB of RAM, GeForce GTX 1060 6GB

And here is minidump


I have a similar problem, 3dmax crashes at the start of the render when opening a VFB in random scenes without reason
Windows 10 Pro, Xeon E5-2683v3 OC to 3.1 Ghz, 32GB of RAM, GeForce GTX 980Ti

Hi,

Which version of Max are you both using? And do you have any 3rd party plugins installed?

Can you also confirm that you have the latest NVIDIA drivers installed please.

Thanks,

Rowan

1791
Hi,

Thanks for the video it's really helpful, I will look into it ASAP.

EDIT: I was able to reproduce this, it only effects Max 2016. Versions 2017+ seem to be okay.

Cheers,

Rowan

(Internal ID=356487823)

1792
Release Candidate 1
  • Fixed CoronaDistance map not working in displace modifier

Corona distance used with displace modifier, consistently locks or crashes max. Minidump attached.

Update: using distance with scatter also leads to crash.

Hi,

Can you send over your scene? It was working fine for me during testing, so I'd like to see if we are doing something differently.

Also, which version of Max and Windows are you using?

Thanks,

Rowan

1793
you should not release the new version before fixing the bug that makes the beauty pass go black and the alpha a messy black and white jumble when you have advanced filtering on.
Hi,

The bug which is making the VFB go black with B&G and the HQ filtering is fixed in RC1 released this afternoon.

Please can you re-test and let me know your feeback.

Thanks,

Rowan

1794
With 2 latest dailies (2019-05-15 and 2019-05-22) getting Max crashes in the moment when VFB is opening. Not always, but pretty often. Maybe it's connected with "◦The “Show VFB” button in render settings now opens the Corona VFB with correct resolution and render regions even before first render was started" feature?
Hi,

Do you have some specific scenes that this is happening with?
Could you also provide me with the specification of your computer and operating system?

Thanks,

Rowan

1795
had a DR issue with the latest daily which I havent had in a long time... anyone else having this issue??
Hi,

Can you provide some details as to what the issue you are experiencing is?

Cheers,

Rowan

1796
Hi,

No problem at all, I just wanted to make sure I understood the issue :)

I've created a bug report for this and I'll pass it over to the devs.

As this is not a very crucial issue I would suggest that just clicking the value in the VFB would be a suitable solution for the time being.

Thanks,

Rowan

(Internal ID=355634624)

1797
Hi guys, is this a correct behavior of the interactive? im doing some close up tests and get this strange blurry 7 denoise effects, denoiser is off

Hi,

Do you have "Fast preview denoise during render" checked in the performance tab of the Render setup?

Thanks,

Rowan

1798
Hi,

Can I just confirm the issue with you?

The issue seems to be that you select a value to change in the tone mapping for example, but you don't release the mouse click until you are no longer in the VFB and then the value appears to not be selected?

Thanks,

Rowan

1799
As a random uneducated guess: Do you have the 16-bit Bloom performance option enabled by chance?

No, it is turned off. I tested with turning it on and the whole render gets black after the B&G calculation.

Hi,

Please can you send the scene over to me? Instructions on how to do this are in my signiture.

Thanks,

Rowan

1800
Hi,

Thanks for reporting, I will investigate this.

(Internal ID=353725887)
!! Bug report

hi guys,
-using Daily build 10th of May.

When checking "render only masks (disable shading)" the Alpha renders 100% white. I asked a friend to try it, and same issue. Also it doesn't save as a channel in .tga for example. WireColor, Normals render fine.

I've logged this as a feature request, I'll pass it over to the development team.

(Internal ID=353727019)
just bumping this to the corona team - please guys?  it would be super handy.

Hi Corona team - can i make a upgrade suggestion?
For the corona image editor, is it possible to add 'copy' function as per the VFB?

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