Author Topic: IR crashes every time.  (Read 1316 times)

2021-08-12, 17:05:09

Daniel Mikolajčák

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Hello,
is there something that makes IR crash more often? E.G. the use of Xref objects. I have a complex scene that crashes every time during IR. I was hoping to get some tips before having to upload the whole scene.

Daniel

--update--
what has helped to avoid crashing:

tick off:
Force Path tracing
Enable motion blur,

disable multipass,

moving frame on the timeline from -5 to 0.

Lowering output resolution

I think it was only "force path tracing" though because crashing returned when I had it checked once again.
-- update --
« Last Edit: 2021-08-12, 17:54:32 by Daniel Mikolajčák »

2021-08-12, 18:28:17
Reply #1

nnzz

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I am not using force pathtracing and it crashes all the time too. I've just tried disabling motion blur and it took a bit longer to crash (crashed when selecting polys from a multi-instance clonned obj). In my scene, only a car is animated (and 3 instances of it), and inside its null there are two light objects (being one an instance of other)

2021-08-12, 21:45:21
Reply #2

bnji

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Could you please share your computer specs? (OS version, C4D version, Corona Renderer version, CPU model, installed RAM)
If you're using a mac, have you tried updating your OS to the 11.4 or 11.5 version?
(the same thing goes for PCs, update your windows)Do you guys have other render engines installed?
Does the issue persist if you uninstall the other render engines?
Regards.

2021-08-12, 22:37:43
Reply #3

nnzz

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win10 up to date / c4d s22 / corona 7 final edition / Ryzen 7 2700 Octa-Core 3.2GHz / 48gb ram installed (60% used during IR). No other render engine installed
« Last Edit: 2021-08-12, 22:44:24 by nnzz »

2021-08-13, 09:08:12
Reply #4

mmarcotic

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Hello,

sorry that you're having issues. Along with the bugreport, could you also send us a minidump.dmp that's located kn the same folder?

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.

2021-08-13, 10:20:53
Reply #5

Daniel Mikolajčák

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For me, disabling force path-tracing and switching off multipass made IR stable again. I use latest Mac OS, r23 and v7. I had the problem of Vray crashing because of the corona, but corona does not react the same to vray,  because it was crashing when vray was not installed.
I will include minidump.dmp should the crashes return.

Daniel

2021-08-13, 10:43:23
Reply #6

mmarcotic

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I have reported this issue internally at (Internal ID=738931267).

As for Vray, we seem to already have a fix for this and will roll it out with the next daily build, with a hotfix build to v7 shortly after.

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.

2021-08-14, 11:48:07
Reply #7

Daniel Mikolajčák

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Hello,

sorry that you're having issues. Along with the bugreport, could you also send us a minidump.dmp that's located kn the same folder?

Thanks,
Jan

Unfortunately crashes returned. However, I cannot find minidump.dmp file, no such file exists on my drive, (macOS)

2021-08-16, 09:10:28
Reply #8

mmarcotic

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Would it be possible to upload a scene? That would help us greatly.

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.

2021-08-16, 10:39:32
Reply #9

Daniel Mikolajčák

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I uploaded the scene using the private uploader. Open file Bugreport IR.c4d. I have not uploaded textures as the scene crashes even without textures. How to duplicate crash? Open Corona VFB and hit IR. Scene crashes mostly when, camera is moved, sun is moved or a object is moved.

Daniel

2021-08-16, 15:42:49
Reply #10

mmarcotic

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Thanks!

I have reproduced this and moved to the developers.

Jan
Learn how to report bugs for Corona in C4D here.

2021-09-29, 09:00:55
Reply #11

mmarcotic

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This should have been fixed in v7 hotfix 2.
Please use this thread if you are still running into issues.

Thanks,
Jan
Learn how to report bugs for Corona in C4D here.