Author Topic: Crash with sun light.plz help.  (Read 2516 times)

2021-06-29, 11:01:28

chuzhirui

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When i add sun light in my scene with the IR running,C4D crashed everytime. please help!
Corona Renderer 7 rc1.
windows 10
C4D R23.
Corona Renderer DEMO.
Thank you!!!!

2021-06-29, 12:28:00
Reply #1

Beanzvision

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Hi, thanks for letting us know. Could you please send us the bug report and minidump .dmp file and forward that to our support email at support@corona-renderer.com? Thanks in advance.
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2021-06-30, 01:03:28
Reply #2

chuzhirui

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Thank you Corona team.
I sent email with these file to you.

2021-06-30, 14:11:00
Reply #3

Beanzvision

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Perfect, thanks for uploading it. We indeed have it.
(Internal ID=714625262)
Bengamin Jerrems l chaos-corona.com
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2021-07-01, 16:09:42
Reply #4

Beanzvision

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Hi Chuzhirui,

Whilst we are investigating this, can you please try doing point 3 from solution A from the article below and let us know if this helps at all?
https://help.c4d.corona-renderer.com/support/solutions/articles/12000073435-activation-is-required-each-time-i-start-cinema-4d-i-am-getting-crashes-material-editor-previews-
Bengamin Jerrems l chaos-corona.com
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2021-07-04, 00:53:22
Reply #5

chuzhirui

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Thank you very much!!!
Go to C:\Users\_username_\AppData\Local\CoronaRenderer and remove all files inside this folder.
I did it and corona render  works well.

2021-07-05, 15:21:24
Reply #6

Beanzvision

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Excellent news, I'm glad that worked for you :)
Bengamin Jerrems l chaos-corona.com
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