[solved] renewing license doesn't work for me

[mraw]

From time to time I have to revisit some older projects and have to renew my license. Last time I did this I ran into a licensing issue. Support was able to help me out- apparently I gave a different email when purchasing so the combination email:pw wouldn't match.

I carefully watched what email I would type in now. But it's the same thing. I can't get a license
I apologize for opening this thread, because I also submitted a ticket to the support. The reason why I am so impatient is that the deadline is approaching. Maybe other users went through the same thing and can point me in the right direction.

thanks a million

[maru]

Hi, thank you for submitting the support ticket - this is the best way to get the solution ASAP. We are looking into this now.

[mraw]

Thanks, Maru. Marcin helped me out of this! Many thanks.