Author Topic: 3ds max freeze after changing viewport during interactive rendering  (Read 7707 times)

2021-08-01, 21:28:11

mahmoudkeshta

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Hello,
As described in the topic title. 3ds max freeze when move from camera to perspective by hitting P key and sometimes when changing color parameter in legacy material. it is not occurring in all files. I don't know if something wrong in my file or in corona itself. I use 3ds max 2021 and corona 7 official release.

2021-08-01, 22:21:54
Reply #1

romullus

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  • Let's move this topic, shall we?
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Please refer to helpdesk on how to report bugs and at least provide a minidump. https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max#crashes2
I'm not Corona Team member. Everything i say, is my personal opinion only.
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2021-08-01, 22:43:32
Reply #2

mahmoudkeshta

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Please refer to helpdesk on how to report bugs and at least provide a minidump. https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max#crashes2
Thanks for fast replay. The dump file size is 16 GB. I don't think that my internet connection will be able to upload it.

2021-08-01, 23:08:28
Reply #3

mahmoudkeshta

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The issue has been resolved after converting all 3ds max bitmaps to corona bitmaps.

2021-08-02, 14:47:22
Reply #4

maru

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We are still interested in looking into this, so if you are able to reproduce it (even with just 3ds Max Bitmaps), it would be great if you could provide us with an example scene where it happens.
Marcin Miodek | chaos-corona.com
3D Support Team Lead - Corona | contact us

2021-08-03, 13:56:24
Reply #5

mahmoudkeshta

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I've uploaded the archive file for you via dropbox.

2021-08-06, 16:19:32
Reply #6

Avi

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Hi,

Thanks for uploading your file. Can you please let me know the name of the file which you just uploaded in the dropbox?

Looking forward to hearing back from you.

Regards,
Avi
Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us

2021-08-06, 20:21:39
Reply #7

mahmoudkeshta

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Hi,

Thanks for uploading your file. Can you please let me know the name of the file which you just uploaded in the dropbox?

Looking forward to hearing back from you.

Regards,
Avi
Hi,
The file name is "SV - MasterBed - 006_for_Send.zip"

2021-08-10, 15:04:42
Reply #8

Avi

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Hi,

Thank you for sharing your file with us.

I was able to reproduce the same issue on my end and I have logged this issue in our system to be further investigated and hopefully, it will be improved in later versions.

Regards,
Avi

(Report ID=CRMAX-884)

Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us

2022-03-22, 09:21:38
Reply #9

rowmanns

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