Chaos Corona Forum

Chaos Corona for Cinema 4D => [C4D] I need help! => Topic started by: johnnyswedish on 2022-08-15, 12:01:46

Title: No licence available!? WTF!!!!
Post by: johnnyswedish on 2022-08-15, 12:01:46

Hi Corona, just opened my PC to start work and can't activate my licence. Logged into my Chaos licence server and no licence is available, just paid for my monthly! Need to start work ASAP so need this sorted quick time please.

Title: Re: No licence available!? WTF!!!!
Post by: davetwo on 2022-08-15, 13:04:42

I love Corona. But I see way too many problems with the Chaos licencing. Please get them to sort it out before it drives people away.



To the OP - sorry for hijacking your thread. Best to submit a ticket here I expect: https://accounts.chaos.com/service_login

Title: Re: No licence available!? WTF!!!!
Post by: johnnyswedish on 2022-08-15, 13:59:07

Got a reply from Chaos and there was a bug. Got it up n running again but worrying this might happen again. I can't afford this kind off problems with tight deadlines...

Title: Re: No licence available!? WTF!!!!
Post by: hifi on 2022-08-15, 21:39:40

Hey @jonnyswedish I'm having the same issue, what did you do to get it working again?

Title: Re: No licence available!? WTF!!!!
Post by: johnnyswedish on 2022-08-15, 21:46:14

I emailed Chaos Group direct and they said there was a bug and they reset my account. When I logged in it did say I had no licences which is weird. Been paying since day one of Corona and they took payment yesterday. They have "promise" this won't happen again. I certainly hope so! I do think this licence server is too open to problems. We'll see...

Title: Re: No licence available!? WTF!!!!
Post by: alexyork on 2022-08-16, 10:44:17

For the devs: Is there not a grace period when a license cannot be found/goes wrong? Like Adobe do?