Messages

136

[Max] I need help! / Re: Urgent! License failure

« on: 2024-11-14, 03:37:22 »

Hi Erik,

Thanks for sending the ticket. License team will get back to you asap. Meanwhile, here are some troubleshooting steps related to issues with V-Ray dongle which you can try: https://docs.chaos.com/display/VRAY3SOFTIMAGE/Troubleshooting#Troubleshooting-V-RayLicenseServerCan%27tStart

Thanks for sending the ticket as well @visumporec ,@Ninety90.

If it is possible for @Ninety90m please try to include some more information in your ticket regarding your issue but here is some general troubleshooting which you both @visumporec ,@Ninety90 can try:

Please uninstall the Chaos license server from your Start menu > Control Panel > Add remove programs.
Make sure to delete the folders below:
C:\Program Files\Chaos Group\VRLService (If this exist)
C:\Users\YOUR_USER_NAME\AppData\Roaming\Chaos\VRLService\ssl
C:\Program Files\Common Files\ChaosGroup\ssl
Please download and install the latest Chaos license server from our website: https://download.chaos.com/?platform=47&product=48
After the installation is completed, please check if the Chaos license server status page "127.0.0.1:30304" is available and you are able to click "Online licensing" >Sign In and enter your credentials.

If any issue appears, please send us a screenshot of it in the ticket and another screenshot of the web page "127.0.0.1:30304".

If this does not solve your issue, License team will contact you asap.

137

[Max] I need help! / Re: Ryzen 9 9950X corona render big problem, help

« on: 2024-11-13, 14:54:13 »

is this only happening with Corona or you get same result with any other renderer also? Have you tried running some stress testing software's or benchmarks on your machine to check its stability under heavy usage?

138

[Max] I need help! / Re: Urgent! License failure

« on: 2024-11-13, 14:49:29 »

Hi,

No, I am not familiar with any global issue that maybe going on. If you have already sent the support ticket. Someone from the licensing will reach out to you soon.

139

[Max] Bug Reporting / Re: Hidden tyFlow object perfrom simulation on render stop with Corona only

« on: 2024-11-12, 09:46:42 »

Hi,

I am unable to repro this on my end using 3ds Max 2024, Corona 12 HF 1 and latest version of Tyflow. Is this happening in some specific sim you are doing or this is happening even in a very simple sim also?

Is it possible for you to send your scene file so we can investigate this further?

you can send your scene by starting a ticket here: https://support.chaos.com/hc/en-us/requests/new

140

[Max] I need help! / Re: orthogonal view + coronapattern

« on: 2024-11-12, 09:19:49 »

Hi,

Can you please start a ticket and send us your scene so we can have a quick look and provide you a solution?

https://support.chaos.com/hc/en-us/requests/new

From the looks of it, those square pixels can be caused by multiple things. One of them as you already know is NAN issue. It would be best to send us your scene so we can check it correctly.

141

[Max] I need help! / Re: Volumetric Fog Shows up as white

« on: 2024-11-12, 09:14:45 »

Which version of Corona you are using? and it would be best if you can send your scene to us by starting a ticket so we have a quick look and provide you a solution.

https://support.chaos.com/hc/en-us/requests/new

142

[Max] General Discussion / Re: V-Ray Edges Tex not converting to Corona Round Edges

« on: 2024-11-04, 14:42:17 »

Hi,

We have logged this as a bug report in our system to be further reviewed by our devs. We will let you know when there are any updates on this.

(Report ID=CMAX-1369)

143

[Max] I need help! / Re: Interactive rendering slows down.

« on: 2024-10-28, 03:15:09 »

is your RAM running with its rated speed? For example: DDR5 - 6000 Mhz?

Just to confirm, single ram stick test as advised above did not solve your issue?

I would double check your ram configuration and your cooler installation according to the motherboard instructions.

144

[Max] Bug Reporting / Re: Problems while interactive rendering

« on: 2024-10-25, 09:25:13 »

Ryzen 7950x
gtx 4070 super
Max 2025
Coron 12

While i am using interactive render everything feels sluggish and slow.. also i can hear some problems on my headphones while i am listening to music while also having interactive render. It is not just in this scene it is in every scene i open but here is this one.  I have also sent a ticket via website.  I used heaven benchmark to confirm that my hardware is working as intended

We have not received any ticket from your email.

Can you please start a ticket using this link?

https://support.chaos.com/hc/en-us/requests/new

145

[Max] Bug Reporting / Re: Cant always type numbers into New VFB

« on: 2024-10-25, 09:23:39 »

Can you send us the scene along with the repro steps so we can try to reproduce the issue on our end?

https://support.chaos.com/hc/en-us/requests/new

146

[Max] I need help! / Re: Corona Materials to Twinmotion

« on: 2024-10-24, 16:24:06 »

Without loosing materials or without loosing textures?

I don't think twinmotion supports Corona materials. You may try to convert to standard materials then use Datasmith exporter plugin to export.

147

[Max] I need help! / Re: Strange Corona Camera Track Name

« on: 2024-10-18, 05:16:09 »

Looks like you have applied a look at animation constraint to Corona camera and this is the track for animating look at constraint. If you have not applied such constraint then maybe you can share the steps you did?

148

[Max] I need help! / Re: Stuck on Transforming Vertices

« on: 2024-10-16, 11:07:04 »

Hi all,

All of a sudden 2 systems in the office (including mine) are getting stuck on rendering over the network.

maxcmd.exe loads but it'll permanently hang on Transforming Vertices.

I noticed it with a job a couple of weeks ago but took it for just one of those things.

I've tried turning off Windows Defender/Firewall & Malwarebytes but it hasn't fixed anything?

All systems are using the same version of Max & Plugins

Any help would be great,

Thanks

Can you try the following solution, maybe it helps.

https://forum.corona-renderer.com/index.php?topic=13766.0

149

[Max] I need help! / Re: Direct Override render slow

« on: 2024-10-15, 16:54:06 »

Hi,

You can go through this forum as it was discussed before. This is also already logged in our system.

https://forum.corona-renderer.com/index.php?topic=41960.0

(Report ID=CMAX-1323)

150

[Max] I need help! / Re: Lights are displayed as black in renderings

« on: 2024-10-15, 04:54:25 »

If you have updated to Corona 12 HF 1 and still experiencing the same issue then can you please post some screenshots of what you see in VFB, light settings and your setup in 3D Viewport? You can also start a ticket with us : https://support.chaos.com/hc/en-us/requests/new