Messages

1

[Max] General Discussion / Re: Corona Subscription Update by CHAOS

« on: 2022-10-18, 18:32:49 »

Oh something is not right there, with you not receiving the email notifications, and not having those licenses. I know it's an inconvenience, but can I ask you to head to https://support.chaos.com/requests/new and submit a ticket? Let them know the email address your license is under, and then they can look into your account and see what is happening, as you should have those licenses now, and should have received an email detailing what was happening and not just the release newsletter.

TY for the congrats on the new features, and we'd like to get you up and running with the other new features like Scans and Player too. With your renewal being Feb 2023, you should have access to those all the way up until then on Premium without any extra cost, as only at your renewal will things be on the new pricing.

Done, Id #62141

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[Max] General Discussion / Re: Corona Subscription Update by CHAOS

« on: 2022-10-18, 17:31:34 »

That was a really tiny font, hard to read :(

Yes, the information was plans were staying the same with the launch of Corona 8, describing what was happening then. But as you quoted, we couldn't predict what the future would hold, and nobody could have predicted how 2022 worked out.

Can you please tell me if my plan and pricing is going to change and when?
Yes, everyone's plan has already changed to Premium, with access to Phoenix, Scans, and Player. When your pricing will change will depend on several things, but there is at least 30 days before prices change, so e.g. if you are monthly then your next renewal will be at the same price as before, even though you already have all the benefits of Premium, then the renewal after that at the new pricing. When this price changes was detailed in an email sent to all customers, with the details specific to their situation.

Thank you Tom, i edited the font size.
The thing is, the only email I received is from Chaos announcing that Corona 9 was out, nothing personal or about price jump.
I already paid my subscription in February 2022 (expiring date February 7, 2023).
Phoenix is not available for me (yes .c4d user, sorry for the intrusion), but I will have the same price as those who can use it..
I'm unable to check out Chaos Scans because "Missing license for Chaos Scans materials. For more information contact our support." (Cinema 4D 2023).
I can't try Chaos Player because "Chaos Player was unable to find a License"In the license server I only have those related to corona.

I'm probably not premium enough.
I know that Solo is cool and Premium is even cooler, but personally I would have preferred FAIR ;).
Btw I have yet to warn my clients that I could not have predicted the coming of 2022, maybe I can take some tips from here, I doubt though that I will be able to increase my prices by 50% (or 100% if they want some premium content) so easily (^___^')..

Anyway, while I'm waiting, congrats on the new features!
 

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[Max] General Discussion / Re: Corona Subscription Update by CHAOS

« on: 2022-10-18, 16:00:53 »

Correct that if you have an existing subscription, and keep it renewing, you keep the same render nodes (and pricing) that you currently have.

Our current long term plan is to keep the same price level we had from the beginning. We will observe how the details we are now changing work, and they might be adjusted based on these observations. So it is highly unlikely that you would see any dramatic changes soon, but we cannot predict what the future holds.

Last famous words? (>_____<‘)


https://blog.corona-renderer.com/corona-in-2022-new-features-visuals-licensing-and-more/


“All existing subscriptions (monthly and yearly) continue without any changes
If you have an active Corona subscription (or start one before the release of Corona 8) then we will not unilaterally change it — so nothing will change for you, unless you explicitly ask us to make a change. Your subscription will continue with the same conditions for as long as you keep it active, and will even include the new additions such as Chaos Scatter, Chaos Cosmos, etc.”
“Existing subscriptions Pricing, terms, bundled render nodes stay the same”


I suppose all this is no longer true?
Tom I also have an old FAIRSAAS, (annual, expiring February 7, 2023) according to the information received if my subscription is not interrupted (renewed), I will keep my prices (217,49 + tax, 234,24 Eur, 1ws + 3 nodes)

Everyone is moved over to Premium to begin with, so right now everyone has everything. Only if they opt to swap to Solo will they lose access to Phoenix, Scans, and Player. If you were an old FairSaaS user, and kept your subscription active since then (through Corona 8 etc), then you also still have your render nodes. You'll have at least 30 days to decide if Premium is the right fit for you before any charge at the new pricing appears, so plenty of time to try out the new goodies! As a note, to keep the FairSaaS render nodes, you would have to continue with your Premium subscription specifically. Hope that helps!

Can you please tell me if my plan and pricing is going to change and when?

My pricing and plan will not change unless I explicitly ask you to make a change?

I will have at least 30 days to explicitly “ask” you to make a change and then sit and watch my annual fee go Boom?


Thanks for all the info (but not for the fish).
Edited Font size ^^.

4

[C4D] Resolved Bugs / Re: Chaos Scatter causing "Incorrect File Structure" error

« on: 2022-04-23, 09:26:28 »

Same here.

Posted in another thread the other day because the issue seemed similar..
I'm currently using Scatters for a project with a thight deadline, I suppose it's best to redo everything and sticking to clones for the time being? :(

I was really happy with the scatters until this "incorrect file strucure" hit me hard, in the face, multiple times.
Win 10, R25.117, Corona 8

5

[C4D] Bug Reporting / Re: Scene crashing on load with old camera tags

« on: 2022-04-21, 10:23:16 »

I think something similar happened to me too, in the middle of a thight deadline (I know, silly me to update but I really wanted to take advantage of proxies and scatter).
The file went corrupt (incorrect file structure) and upon opening it for recover (win: create C4D shortcut - shortcut Properties - modify Shortcut Target adding a space and then -loadcorruptscenes),all the Cameras where missing (?).
Unfortunately the recovered scene was unusable but I managed to open the corrupt file and save it in R24 where I had not updated Corona, from there I had to redo all of the scatters and the cameras back in R25.
Thing is, I had another corrupt file "incorrect file structure" on the same project after a while and I really think that in this case the Camera Tag was added in Corona 8. Anyway, I'm working in panic mode since :( .

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[C4D] General Discussion / Re: Rendering Trees Efficiently

« on: 2019-05-02, 14:01:45 »

What DOES impact rendertimes is if I have scenes with heavy foilage (leaves, trees, grass) using alpha opacity maps - is that i make sure checking "Clip". More than halfed render times.
Also, using "None" in native c4d-filtering in Bitmap seems to gain speed.

Thank you Katzenwaffe! Using "None" in filtering and checking "Clip" does help.
I tried your suggestions in one of my latest scenes that have a lot of foliage and it helped mitigate the issue.
In the file I've submitted for the ticket (a much simpler scene) I tried to use the Clip suggestion but without Using "None" in filtering and there was no improvement. Maybe the scene is too simple.
Anyway I really hope that the team can solve this issue.

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[C4D] General Discussion / Re: Rendering Trees Efficiently

« on: 2019-05-02, 09:30:28 »

There is an issue with Corona or C4D (not sure which, probably depends on how you look at it) and how alpha maps work. Try rendering a scene with alpha maps and then off and you'll see your render times quadruple (literally).

Oh wow, I opened a ticket about this issue a month ago and I'm still waiting for answers. At least I can stop worrying that something is wrong with my machine.

I will try the suggestions posted here. This thing is driving me nuts.

Thanks :)

Edit: Enabling Clip in the Opacity section of the CoronaMtl and/or put the alpha map in a Corona Bitmap changed nothing for me (using the file that I prepared when I submitted the ticket).