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Messages - Avi

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Can you start a ticket and send us your scene for a quick look?

Submit a support ticket -

[Max] I need help! / Re: Vray Raw Total Lighting in Corona?
« on: Yesterday at 16:59:55 »
It should be CShading_RawComponent


Thanks for reporting this.

We have logged this issue in our system to be further reviewed by our devs. We will let you know if there are any updates.

(Internal ID=1213532907)

[Max] Bug Reporting / Re: LightMix malfunction
« on: 2023-09-25, 21:30:51 »

We have logged this as a feature request in our system. if there will be any updates on it in the future, we will let you know.

(Internal ID=1213515163)

[Max] I need help! / Re: Corona AO Quality Setting
« on: 2023-09-19, 16:29:29 »

The old value of 12 is the new value of 2. So it is division by 6

Hi Marcin,

Can you share some use case to have the lut work in linear as compared to sRGB?

was your viewport locked to some different viewport other than the active camera viewport?


That is correct, it is fixed and is available on the latest daily build which you can get from here:

[Max] I need help! / Re: Can't do perspective match
« on: 2023-09-13, 14:03:06 »

Simply try to match the handles to their correct axis lines and if your reference object is going out of the frame then consider zooming out the camera or moving the object so it is in front of the camera. It is normal for the objects on the viewport to move when you change the axis handles. It takes a bit of trial-error and practise to perfectly nail the camera match to your Images.

[Max] I need help! / Re: standard surface to corona?
« on: 2023-09-13, 13:57:18 »

You can use Corona Converter to do the conversion. Here is a tutorial :

I hope this helps.

[Max] I need help! / Re: Max ray depth more than 100
« on: 2023-09-13, 06:06:55 »
Can you try using V-Ray Mtl for your mirrors?

[Max] I need help! / Re: Max ray depth more than 100
« on: 2023-09-12, 07:00:28 »

is it possible to share a screenshot of how it currently looks with value of 100? If you can't share here, maybe you can DM me.

[Max] Bug Reporting / Re: VDB - Corona Sky Volume Effect
« on: 2023-09-12, 06:49:57 »

We have logged this issue in our system to be further reviewed by our devs. We will let you know as soon as we we have any updates on this.

(Internal ID=1200605128)


you can go here:

A simple sign in and download the V-Ray setup for your 3ds Max version. You don't need to activate it, just having it installed will solve your issue.

Let me know if you need any other help.


When sharing a 3ds Max you can use "Resource collector" feature as this will collect all necessary files into a single archive, making it easier to transfer all required asset at once, ensuring there are no files missing in the process.

Once the asset is imported from Cosmos into 3ds Max, it becomes a part of 3ds Max environment you should treat it as any other assets you would normally import in 3ds max, so when sharing your files, make sure to share its maps and related files too.

For your case, using resource collector would be a simple solution.

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