Messages

1

[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2019-01-30, 12:52:37 »

Thanks do you think that CPU test would also reveal the motherboard issue?

Becouse I think CPU is ok, but motherboard is propably the problem....

Thanks!

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[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2019-01-30, 12:39:00 »

Thanks!

3

[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2019-01-30, 11:32:51 »

damn full mark is for GPU : ) so any recommandation for CPU test? THX!

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[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2019-01-30, 11:32:00 »

I was wrong, that should be CPU - my mistake - so do you think  full mark 1.15.1 will be good if I will run it overnight?

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[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2019-01-30, 11:27:32 »

Im sure it is not corona issue...I bought those 3new componente - motherborad,RAM and CPU - on my older maschine corona worked perfectly, when I switched to those new 3 components its starts to do that KERNEL issue. believe me I tried everything. Im pretty sure that it is Motherboard...but any sugestion on some GPU test? do you think full mark 1.15.1 would be good fot that..and how long exactly should I run the test?

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[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2019-01-30, 10:11:20 »

Hi Houska
It is propably HW issue - everytime when it is crashed in log window there is crittical warrning KERNEL 41 ERROR, I tried to change RAM, PCU, GPU but nothing helps. I will change MOTHERBOARD and hope it wont happend again. Have anyone here faced this KERNEL 41 problem?
Thx

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Hardware / Re: threadripper 1950x issue while rendering

« on: 2018-12-21, 23:01:10 »

Hi James,
Tonight I managed to finish one another final render. But from the morning I was facing two anothere black screen issue, each one after 5 hours of rendering. I decided to reinstall Bios version as you mentioned. There was older version A60. So before a while I managed to instal the latest version A70. I hope this was the problem, becouse my guess about bad electrocity would be really odd. I will render over night and see if this is it. Surely I have to render all christmas to see if that was the problem, becouse with A60 I could render 3 days and nothing happened. So I will see. I just want to write my progress.
Thanks.

8

Hardware / Re: threadripper 1950x issue while rendering

« on: 2018-12-20, 12:45:08 »

TomG:
Thanks for your support! I really apreciate it. It seems that i can hadle it. Thanks!

James:
Thanks a lot for your reply! I wanted to ask if there is some youtube insrtruction video, but was too shy. So you read my thoughts! I have to ask you one more question is there way how to check if this BIOS version is already installed on my maschine?. If so I dont see the reason why to instal it over again or do you think it could help? to reinstall the same version.

And one more question what did you mean by ... looking for a defective part. Is it some Bios work too?

Anyway tonight I managed another final render. It cooked about 6 hours 3500x2400. So My morning was merciful. I exchanged electric plug. So I still hope it is becouse of unstable electric current as Vuk wrote me. Actually He described all possible options how to fix that. He aslo mentioned bios version update. I will surely answer him after this will be the past.
I discovered that electricity issue when I was makeing coffee in the kitchen. One time I just hit the rendr button and went to the kitchen to make coffee and when I went to my office room the screen was black. It happened one more time...And that time I was telling myself, damn I will make coffee hope that wont be black screen - it was just joke in me mind, but it happened!!!! I thought I got mad, but after some time I realized it can be bad electricity curcuit. And in the same time Vok wrote about PSU and plugging to the wall directly or to an multi-outlet. It is either bad el circuit or bad multi-outlet, bud when I tested it...I didnt find the answer. But still hope it is this problem since I exchanged electric plug and it didnt happend. I live aslo in new house, with new electro installation so Im still in doubts, But who knows? If it will happen again I will go after to update/reinstall the bios version.

So those are my problems. It took 3 weeks already, I think there were two problems. One was with bad RAM (when I bougth those three new componets there were two strange things one was black screen during rendrering THE PROBLEM and second was stroke-death mouse and complete restart during common thing as work in Indesign, photoshop, searching net. I know this was the RAM issue, couse it happened me few year ago, so I changed RAM and hoped that was all the poblem but after this screen went black again so I knew it was not complete solution but it never happened with stroke-death mouse and complete restart this I solved out by exchanging new RAM and the second problem is either bad el circuit or bad multi-outlet, or bad Bios. I have to find it out. But now I have to render another 10 visuals 3500x2400 and hope it will be stable untill I finish this commission. After that it can be easily black screen every minute, Now I already know few solutions!!!
My designs are already approved so now Im fucusing only on rendering. I already got older after those 3weeks but thaks to you guys Im not mad.
THANKS!!!!

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Hardware / Re: threadripper 1950x issue while rendering

« on: 2018-12-19, 20:05:22 »

Hi James, finally someone who got the same problem. Believe me I dont like it.
From yeasterday I managed to finish two visuals, each one cooked about 6 hours, without this black screen problem. Firstly I thought it was becouse of unstable electric circuit in my flat. But today I tested it and it seems to be not the problem. Anyway I finished two images and today I worked mainly on modeling, Im going to let corona run over night for another image. Im in press from client. I have to handle out 16 visuals till 9.1. So You can imagine how I got nervous. Yet I spent those money so I was really in bad condition. But from now it seems good.

Im not computer expert although I work in this field for about 8 years. I attended art school so Im focusing maily on esthetics and design and all those computer matters I always left on computer service. So If the problem will appear it is surely the same thing as you got. But I cant operate with bios, so will most propably tell this to the service guys, when claim those components. But till 9.1. I need to finish those images. I hope there wont be problem and if will, I will got mad. But today I wrote to some render farms to help me so this could be aslo solution.

Are there any instructions how to install E7B92AMS.127 ( I dont even know what is it, is it driver?) I would do it by myself if it is not some very complicated operation...I do not want too much to talk to those service guys. They are fine, but I have there my maschine two times and it is always frustrating talk with them about problem I dont know. They dont use corona so they can understand this specific problem neither. They solve it as ordinary reclamation. And it would take too much time, chrismas etc. Anyway this time I could tell them exactly what you suggested to me. But if it is not complicated and exist some instruction somewhere I would try it to myself. I have got X399 SLI PLUS.

Could you just tell me how coplicated is to instal E7B92AMS.127 to bios? : ) : )

Anyway I will render during the night and will hope not to see black screen in the morning.

Now I read your post about your black screen problem and it seems that is is different. Becouse I have this issue only when Im rendering...you wrote that it happens when you are using 3D max, modeling etc.
We have one common thing...hard restard...I always use power supplier to restart my comp. Do you think I should go for the hard restart button on the motherboar as you?

You see Im not into computers.

10

Hardware / Re: threadripper 1950x issue while rendering

« on: 2018-12-19, 02:42:28 »

TomG:
Thanks for your reply! I really appreciate it!
This issue is not graphics card. My graphics card (although it is dig girl gtx 680 4GB) is in good condition. I tried aslo another GPU so Im pretty sure it is not GPU problem. It was the first thought
 I got too. But anyway thanks for your reply again!

Vuk:
Your are the gold boy! Thanks!!! Im too exhausted to reply for your recommendations, but you most propably hit the jackpot! I will surely reply, explain my inclination to your reply tomorow. I was waiting for final image for an about 5 hours till now with lights switched off in my whole flat (got home office).  You can imagine where is the problem. MAYBE. After three week of frustration I maybe got the solution. And you assured me in that! Even though I got it when I wrote to this forum, beforu your reply. Explain it tomorow. THANKS!!!

danio1011:
Thank you!!!! you are maybe so close!!! I will try to describe it tomorow Im done.

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Hardware / threadripper 1950x issue while rendering

« on: 2018-12-18, 20:51:21 »

Hi all,
Im facing some problems most propably becouse of threadripper 1950x..
I bought new processor threadripper 1950x, new motherboard MSI and 64GB of RAM. When Im rendering in corona it happens that my screen goes black, but system is still running, so I have to restart my computer. It happens unpredictably. Sometime I can render during whole night and nothing happens. But after I save my final image and want to render another scene the screen goes black after 10 minutes or 2 hours or so. I tried reinstall my system two times, I also tried change RAM from my 64GB to new 16GB but it is still happening. I tried all HW tests for RAM, graphic card and processor all sucsesfull without any warning. I tried render my old scenes which I renderer out successfully on my older maschine. The system is running normaly when doing common work, searching thru internet, using photoshop or indesign. It only happens when using corona. My scenes are packed and placed on one place disc C SSD (I tried aslo another disc D SSD) so there cant be issue with missing textures. Im using Cinema R17. I wrote on Cinema bug thread and got answer it could be becouse of bloom and glare are switched on while rendering but that is not the problem. Thomas M. Grimes recommended me to write here on general discussion for some help. Is there anybody who could advice me. Do you think it could be bad motherboard or even processor? although I tried test it out sucsessfully. Those poeple from the company i bought those three components cant racionally help me becouse they dont test computers for rendering and certainly not for using corona. Im convinced that it must be becouse of one of those three components I bought it. it is not becouse of RAM I tried new ones, could it be the motherboard? if processor is without warrnings after load test. If there is anybody to tell me something I will be glad for your words.
Thanks.
Josef

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[C4D] Bug Reporting / Re: Black screen while rendering

« on: 2018-12-11, 14:27:21 »

This is my set up for corona post. Do you think that those crasches could influence bloom and glare? I will try to switch it of and do it after render is finished.
I think it is rather HW problem, do you think that RAM could couse that? But why it is crashing only when corona is rendering...?
Thanks anyway.

13

[C4D] Bug Reporting / Black screen while rendering

« on: 2018-12-10, 20:01:58 »

Hi all,
I have a problem and hope someone could help me with this. I bought a new processor threadripper 1950x, RAM 64GB and new motherboard. PC is running really great (I tried all those tests for RAM, and procesor, also have latest drivers, everything fine) but when Im rendering any of my scenes, also those which i rendered  successfully on my old maschine my monitor goes black after some passes. It is whorse couse it is unpredictable. PC is running, but monitor goes black so I have to always restart my PC. It only happens when corona is rendering. 
Please could you advice me...
Thanks
Josef