It's a Chaos thing, not a Corona thing I feel. When it comes to the business side of things, Corona and Chaos still feel like completely separate companies. This whole price increase/annual subscriptions etc has been an abomination in terms of communication from the start. Both external communication to customers and internal communication inside Chaos. We've got the devs on here telling us one thing, Chaos support telling us another and then Chaos billing doing something completely different again.
Communication seems to relatively poor behind the scenes. There's another live thread on here at the minute about Phoenix Memory leaks where the devs have said one thing, and support have said another.
I do feel sorry for the devs on here though because they're the ones who get it in the neck from us lot, and they're genereally excellent, but we have nowhere else to vent. On the other hand, I guess they have to take the rough with the smooth, when you sell to the suits, you have to be prepared to take the inevitable backlash that comes with it. Bigger leagues, bigger problems and all that.