Author Topic: Scene Crash stopping IR with max 2020  (Read 3382 times)

2019-09-26, 10:56:39

petrorosengren

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Hello!

I have  trouble with diffrent Scenes in Corona 4 and max 2020.
Getting a loading symbol and thescene locks itself when I push the IR stop button.

Anyone having same problem?

Happend like 5 times now.

2019-09-26, 14:38:24
Reply #1

TomG

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Would need more info - do you mean you can load the scene normally, but when you start IR then press to stop IR this happens? What do you mean by a "loading symbol"? (Not aware of anything that loads on stopping IR, can you share a screen grab?). If Max locks up you can generate a minidump and send it to us with a bug report (see https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max for info on that). Is it every scene, or just particular ones, and anything different about those scenes? Does it happen every time you stop IR in the scenes where it does happen?

Cheers!
Tom Grimes | chaos-corona.com
Product Manager | contact us

2019-09-26, 16:22:44
Reply #2

petrorosengren

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Yes scene loads correctly, start IR and then right click and stop. The blue 3dsmax loading symbol appears, then it just stays like that in several minutes without anything happens. I need to force 3dsmax to close, so no dumpfile.

2019-09-26, 16:58:01
Reply #3

TomG

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The link provided shows how to generate a dumpfile when Max just freezes :) See "2. Crashes, Errors, Freezes - Collecting the Minidump File if Autodesk Error Report Window is not Available" on that page (https://coronarenderer.freshdesk.com/support/solutions/articles/5000524006-how-to-report-issues-3ds-max)
Tom Grimes | chaos-corona.com
Product Manager | contact us

2019-09-27, 10:45:04
Reply #4

petrorosengren

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Sorry did not know that :)
I will try it if it happens again!

2019-10-16, 10:27:33
Reply #5

rowmanns

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Hi,

Are you still experiencing this problem?

Thanks,

Rowan
Please read this before reporting bugs: How to report issues to us!
Send me your scene!

2019-11-03, 12:56:25
Reply #6

petrorosengren

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Hello!
Yes it still happens but the reason seams to be a script activated at the same time as IR, so its not the 3Ds max and corona that's not working.

2019-11-06, 11:02:29
Reply #7

rowmanns

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Hi,

What does the script do?

If you can send us through an example scene with the script we can see if anything can be done.

Cheers,

Rowan
Please read this before reporting bugs: How to report issues to us!
Send me your scene!