Thank you Beanzvision and Evan.
Unfortunately the project is tied up with NDAs and it would take me some time to strip out the "secret" stuff, so I can't post the file. Thank you beanzvision for suggesting and offering.
Evan (Erik here btw), thank you for the very accurate analysis. It is indeed a low light, high contrast situation. I am going to try two things. More passes and then also adding more light and then adjusting to get the drama in the post effects. I have this file set up for Lightmix too, so I will try that too.
Oddly enough, since this isn't 100% about photorealism, the fireflies added some detail/sparkle/something in the shadows that actually helped with the final presentation rendering. That being said, my professional curiosity would like to scrub them out.
I really appreciate the generous and helpful replies.
Best,
Erik