[solved] error about ram while rendering

[drhashemi]

hi guys
recently i faced this error and i dont know what its about
because my ssd hard is not full and not program except max is not open and i use to render a scene with 2 GB size full of tree and foliage with no problem
but now on an interior with not much obj i have this error
i have 32 Gb 2x16 of ram
ryzen 1700x

[Njen]

i have 32 Gb 2x16 of ram

Not according to your system you don't, it says you only have 16 GB

[drhashemi]

im sure i have :D

[Frood]

One of the two sticks in the drawer? ;) No, ok... What's the output of

Code: [Select]

wmic computersystem get TotalPhysicalMemory
pasted in a command prompt? Or can you post a screenshot of the performance tab of the task manager?

And why do you still use v2 RC1? Just wondering...

Btw: Potentially the scene suffers from something I notice in many scenes using ForestPack/Foliage: the commit size is incredibly large. The ram usage of the max process never comes even close to the comitted ram during rendering, but the OS has to provide it. Needless deal-breaker when operating at ram limit.


Good Luck

[Fluss]

im sure i have :D

That does not mean that both of them are working. Check windows task manager to see if it report 32GB RAM. If it does not then one RAM stick is either faulty or badly inserted.

[drhashemi]

One of the two sticks in the drawer? ;) No, ok... What's the output of

Code: [Select]

wmic computersystem get TotalPhysicalMemory
pasted in a command prompt? Or can you post a screenshot of the performance tab of the task manager?

And why do you still use v2 RC1? Just wondering...

Btw: Potentially the scene suffers from something I notice in many scenes using ForestPack/Foliage: the commit size is incredibly large. The ram usage of the max process never comes even close to the comitted ram during rendering, but the OS has to provide it. Needless deal-breaker when operating at ram limit.


Good Luck

just check its shows 17GB and also in the windows properties is still 32 but wrote (15.9) Gb useable
i dont know why :(

yes i use v2 yet
should upgrade

[PROH]

Hi. Just to clearify: v2 RC1 is NOT final v2. RC1 contains bugs that are gone in v2.

Regarding your RAM, it looks like one of your RAM stick is damaged or needs to be resettled.

[Frood]

windows properties is still 32 but wrote (15.9) Gb useable
i dont know why :(

Can be caused by various reasons (you can google this). But yes, try to physically check your ram fitting first as PROH suggested and see if it helps...


Good Luck!

[mferster]

Is your OS, Windows 7 Home edition? Because that has a 16 gb ram limit. You will have to upgrade your OS if you want to use 32gb +

[drhashemi]

Thank you guys
the problem has been solved
i put in again and it working