Chaos Corona for 3ds Max > [Max] I need help!

Crash on SME load

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aaouviz:

--- Quote from: maru on 2024-10-01, 18:00:15 ---Hi, as usual, we should be able to find out what exactly is causing the freezes/crashes by analyzing a minidump file. You can capture it from a crash or freeze, even if the Autodesk error reporting window is not displayed.
Here is how, check out points 1 and 2: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
If you would like to share the minidumps with us, it is best to start a support ticket at https://support.chaos.com/hc/en-us/requests/new and attach your files there.

--- End quote ---

Just FYI Maru,

I'm not getting any error, it either just exits immediately and quickly, without warning or it completely freezes without any error and I have to force End Task in task manager.

Seeing as no error is relevant here, will minidump still be helpful? That article you linked me to suggests it wont be.

pokoy:
The minidump could be useful since it can point to the dll that is crashing Max. I once had a crash when opening the classic material editor and with the minidump, support was able to tell from it that the Bercon Gradient ramp dll was crashing Max.

aaouviz:

--- Quote from: pokoy on 2024-10-02, 13:28:04 ---The minidump could be useful since it can point to the dll that is crashing Max. I once had a crash when opening the classic material editor and with the minidump, support was able to tell from it that the Bercon Gradient ramp dll was crashing Max.

--- End quote ---

Ok, thanks!

pokoy:
Also, have you seen this thread:

https://forum.corona-renderer.com/index.php?topic=43636.0;topicseen

If you have Vray mats in the scene, this might be the reason. Even if not, resetting the Slate views might help, there's a post on how to do it in that thread.

aaouviz:

--- Quote from: pokoy on 2024-10-02, 14:03:05 ---Also, have you seen this thread:

https://forum.corona-renderer.com/index.php?topic=43636.0;topicseen

If you have Vray mats in the scene, this might be the reason. Even if not, resetting the Slate views might help, there's a post on how to do it in that thread.

--- End quote ---

Hey Pokoy,

I do suspect this is highly likely connected to the situation.

However, the problem has persisted after both;
- doing a Corona Conversion, and;
- importing everything into a fresh scene

So, not sure if vray materials are somehow being sneaky in there or not...

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