Chaos Corona for 3ds Max > [Max] I need help!

Crash on SME load

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aaouviz:
I'm currently experiencing a very, very, annoying problem. It seems to affect almost all scenes, on all projects at the moment and it's killing me.

It's not necessarily Corona related (I actually suspect Vray)

I load a file. I open Slate Material Editor and then an instant crash.

I re-open the scene, open SME and almost every time, it opens fine.

However, this problem has recently evolved. Now I open a scene, load SME and it doesn't open, the whole program just completely freezes. Nothing.

I have NO idea what's causing it, and no idea how to stop it.

Has anyone experienced anything like this before?

I'm on Corona 13 Daily July 30 , Max 2024.1, Windows 10.

One note; When this happens I check Task Manager and 3ds Max has has multiple instances of 'Microsoft Edge WebView 2' open. What is this? Is it possibly related?

Thanks for any debugging tips!

maru:
Hi, as usual, we should be able to find out what exactly is causing the freezes/crashes by analyzing a minidump file. You can capture it from a crash or freeze, even if the Autodesk error reporting window is not displayed.
Here is how, check out points 1 and 2: https://support.chaos.com/hc/en-us/articles/4649117083409-How-to-report-issues-3ds-Max
If you would like to share the minidumps with us, it is best to start a support ticket at https://support.chaos.com/hc/en-us/requests/new and attach your files there.

clemens_at:
I had problems like this before and if I can recall correctly it was always tied to graphics card driver.
Try updating or rolling back if you have just updated.

 

aaouviz:

--- Quote from: clemens_at on 2024-10-01, 18:52:06 ---I had problems like this before and if I can recall correctly it was always tied to graphics card driver.
Try updating or rolling back if you have just updated.

--- End quote ---

Thanks, will test this out. Very helpful information :)

aaouviz:

--- Quote from: clemens_at on 2024-10-01, 18:52:06 ---I had problems like this before and if I can recall correctly it was always tied to graphics card driver.
Try updating or rolling back if you have just updated.

--- End quote ---

Updated display drivers, didn't seem to help :(

Maru, I'll try to collect a minidump.

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