2022-05-27, 20:09:11
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Chaos Corona Forum
Corona Renderer for 3ds Max
[Max] Bug Reporting
an internal error has occurred causing your image to contain nan (not a number)
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Topic: an internal error has occurred causing your image to contain nan (not a number) (Read 1155 times)
2022-01-12, 10:08:54
Threesundays
Active Users
Posts: 9
an internal error has occurred causing your image to contain nan (not a number)
Good afternoon, I really need your help, I'm trying to render a sequence on the renderfarm and the farm gets an error in some frames which causes artifacts, I can not understand what creates this error
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2022-01-12, 14:11:13
Reply #1
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
Help
Corona 7.1
Max 21
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2022-01-12, 15:32:13
Reply #2
rowmanns
Corona Team
Active Users
Posts: 1539
Re: an internal error has occurred causing your image to contain nan (not a number)
Hi,
Are you able to send over the scene in question? I will be happy to investigate this issue.
Instructions on how to send the scene to us can be found in my signature.
Cheers,
Rowan
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2022-01-12, 17:11:23
Reply #3
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
I uploaded to Dropbox, really hope you can help me because I don't know what to do here anymore except not build everything from scratch
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2022-01-13, 10:15:56
Reply #4
rowmanns
Corona Team
Active Users
Posts: 1539
Re: an internal error has occurred causing your image to contain nan (not a number)
Hi,
Is there some specific frame this is happening on?
Thanks
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2022-01-13, 10:40:36
Reply #5
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
This happens randomly, Additional render elements in general are rendered black with stripes
«
Last Edit: 2022-01-13, 12:28:58 by Threesundays
»
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2022-01-13, 10:50:24
Reply #6
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
The problem and the error itself appears only on the farm, and some of my colleagues, have no errors on my machine, which makes it difficult for me to identify the problem
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2022-01-13, 11:04:23
Reply #7
rowmanns
Corona Team
Active Users
Posts: 1539
Re: an internal error has occurred causing your image to contain nan (not a number)
My Russian is a little rough, please stick to English here :)
We'll need to reproduce it here in order to be able to fix it. Is there a specific frame where the NaNs appear?
Cheers,
Rowan
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2022-01-13, 12:30:15
Reply #8
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
Excuse me :)
The problem appears on the render farm and some of my colleagues. I do not have any errors and everything is rendered without any problems, which makes it hard for me to identify the problem :(
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2022-01-13, 15:24:21
Reply #9
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
I don't understand anything at all, I don't have any errors at the moment, but I'm not rendering additional render elements :(
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2022-01-13, 17:13:19
Reply #10
rowmanns
Corona Team
Active Users
Posts: 1539
Re: an internal error has occurred causing your image to contain nan (not a number)
Hi,
What CPU are you using? Is it different to that of your colleagues?
Rowan
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2022-01-13, 17:51:34
Reply #11
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
threadripper 2970wx
on another computer 3980x
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2022-01-18, 17:17:18
Reply #12
Threesundays
Active Users
Posts: 9
Re: an internal error has occurred causing your image to contain nan (not a number)
The error appears on Beauty Pass and Volumetric Pass, there is no error on LiteMix
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Chaos Corona Forum
Corona Renderer for 3ds Max
[Max] Bug Reporting
an internal error has occurred causing your image to contain nan (not a number)