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Chaos Corona Forum
Chaos Corona for Cinema 4D
[C4D] Bug Reporting
Crash with sun light.plz help.
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Topic: Crash with sun light.plz help. (Read 2619 times)
2021-06-29, 11:01:28
chuzhirui
Active Users
Posts: 33
Crash with sun light.plz help.
When i add sun light in my scene with the IR running,C4D crashed everytime. please help!
Corona Renderer 7 rc1.
windows 10
C4D R23.
Corona Renderer DEMO.
Thank you!!!!
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2021-06-29, 12:28:00
Reply #1
Beanzvision
Corona Team
Active Users
Posts: 3873
Bengamin
Re: Crash with sun light.plz help.
Hi, thanks for letting us know. Could you please send us the bug report and minidump .dmp file and forward that to our support email at support@corona-renderer.com? Thanks in advance.
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Bengamin Jerrems l
Portfolio l
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2021-06-30, 01:03:28
Reply #2
chuzhirui
Active Users
Posts: 33
Re: Crash with sun light.plz help.
Thank you Corona team.
I sent email with these file to you.
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2021-06-30, 14:11:00
Reply #3
Beanzvision
Corona Team
Active Users
Posts: 3873
Bengamin
Re: Crash with sun light.plz help.
Perfect, thanks for uploading it. We indeed have it.
(Internal ID=714625262)
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Bengamin Jerrems l
Portfolio l
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2021-07-01, 16:09:42
Reply #4
Beanzvision
Corona Team
Active Users
Posts: 3873
Bengamin
Re: Crash with sun light.plz help.
Hi Chuzhirui,
Whilst we are investigating this, can you please try doing point 3 from solution A from the article below and let us know if this helps at all?
https://help.c4d.corona-renderer.com/support/solutions/articles/12000073435-activation-is-required-each-time-i-start-cinema-4d-i-am-getting-crashes-material-editor-previews-
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Bengamin Jerrems l
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2021-07-04, 00:53:22
Reply #5
chuzhirui
Active Users
Posts: 33
Re: Crash with sun light.plz help.
Thank you very much!!!
Go to C:\Users\_username_\AppData\Local\CoronaRenderer and remove all files inside this folder.
I did it and corona render works well.
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2021-07-05, 15:21:24
Reply #6
Beanzvision
Corona Team
Active Users
Posts: 3873
Bengamin
Re: Crash with sun light.plz help.
Excellent news, I'm glad that worked for you :)
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Bengamin Jerrems l
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Chaos Corona Forum
Chaos Corona for Cinema 4D
[C4D] Bug Reporting
Crash with sun light.plz help.