Author Topic: Internal error in NVIDIA AI Denoiser.  (Read 3018 times)

2021-01-22, 10:54:09

Helldoor

  • Active Users
  • **
  • Posts: 74
    • View Profile
    • Helldoor Visual Studio
Hi there,

I get these Error Messages, when I use Interactive Render on my current scene (Max 2021/Corona 6 Hotfix 1): https://prnt.sc/xfoql9

I went through all the steps suggested here: https://coronarenderer.freshdesk.com/support/solutions/articles/12000048205, but nothing changed (updated Corona using the installer and the Denoiser AI in the same folder). What I also did was to download the latest V-Ray version, too. Didn't help either. Couldn't delete any "optix" files in the MAXtoA_2020 folder, as there were none to be found there.

Any idea how to solve the issue?

PS_ My GPU is a Quadro P4000, latest drivers installed.

2021-01-22, 11:16:43
Reply #1

rowmanns

  • Corona Team
  • Active Users
  • ****
  • Posts: 1892
  • Corona for 3ds Max QA Team
    • View Profile
Hi,

I know this sounds a bit "IT Crowd", but did you try restarting your computer?

Cheers,

Rowan
Please read this before reporting bugs: How to report issues to us!
Send me your scene!

2021-01-22, 21:11:33
Reply #2

Helldoor

  • Active Users
  • **
  • Posts: 74
    • View Profile
    • Helldoor Visual Studio
Lol, I'll let you know after the next restart. Thanks.

2021-01-25, 12:33:01
Reply #3

Helldoor

  • Active Users
  • **
  • Posts: 74
    • View Profile
    • Helldoor Visual Studio
The IT-crowd solution didn't help...

2021-01-25, 12:46:12
Reply #4

rowmanns

  • Corona Team
  • Active Users
  • ****
  • Posts: 1892
  • Corona for 3ds Max QA Team
    • View Profile
Hi,

I guess the next steps will be to:
  • Update your graphics card drivers
  • Uninstall Corona and install it again. I would suggest making sure that the Nvidia denoiser is checked in the custom field of the installer.

Let me know if this works for you, unfortunately we don't have a one click solution for this issue so it will be a bit of trial and error to see what resolves it.

Cheers,

Rowan
Please read this before reporting bugs: How to report issues to us!
Send me your scene!

2023-02-20, 15:52:09
Reply #5

Avi

  • Corona Team
  • Active Users
  • ****
  • Posts: 505
    • View Profile
Hello,

I wanted to quickly check if the issue has been resolved or if you are still experiencing the same problem.
Arpit Pandey | chaos-corona.com
3D Support Specialist - Corona | contact us