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Topics - Oxocan London

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[C4D] Daily Builds / Corona Material "PREVIEW" is Black
« on: 2023-02-02, 18:16:42 »

I downloaded a wood material from your amazing wood collection and made some small changes to it. As such I tried to save it to my library for future use, however, the preview of the material does not render and is black (image attached). I am using the latest version of Corona 10, on Mac Ventura and Corona Renderer is selected as a render engine. Dragging the Chaos material into my personal folder is black, as the icon on the right illustrates.

Can you assist me and explain how I might fix this issue? I logged this issue with your tech team.

Thank you
Oxocan Team

Hi Chaos team,

After I got prompted by the Chaos Browser to update to the latest version/updates, the browser is no longer working on my mac. The only way to fix this issue is to completely uninstall Chaos and Corona. If you only uninstall Chaos, upon relaunching C4D you will realise that the broser is working but you will not be able to render as the license will have an issue too as a result of updating.

As such, I uninstalled the entire Chaos/Corona from my machine, but the licensing issue still stands and no matter what we do, this does not work. We tried all avenues.

Screenshoots attached. Chaos team, I logged this issue with your help desk already!

I look forward to hearing from your team.


[C4D] Daily Builds / Cosmos Keeps Refreshing - On MAC
« on: 2022-12-15, 17:49:07 »
Hi Cosmos Team,

It seems that the Cosmos interface has a new issue. I am once again on my Mac. The issue appears to be that every 10-15 seconds the Chaos Cosmos Interface automatically keeps refreshing itself as if it is trying to reconnect to its server. For example, say I've clicked on the "Materials" category or on an asset category, the window should remain static and still. Well in my case it automatically refreshes itself and goes back to the top of the home page. I uninstalled the browser and reinstalled it, but the issue persists.

FYI I am using Corona 10 which is probably why it has this issue. Does anyone else experience this?

Thank you in advance.

Warm regards,

« on: 2022-11-18, 11:56:58 »
It's been 1 month since I am not able to use the Chaos and Corona service as a paying customer. I had the Corona tech team log in to my mac remotely and the issue of not being able to connect to the license server or use any of the tools is still an issue.

These issues need to be fixed before spending any more time making pretty materials or 3D assets. You need to get the basics right so we can actually log in first.

We followed every instruction on your website on troubleshooting, we had your tech team log into our computer remotely and when the mac restarted it all went to hell again. I want my license to be reset to 365 days I renewed it a month ago and have not been able to use the tools.

[C4D] Daily Builds / Corona 9 - Installation Error
« on: 2022-10-28, 16:31:12 »
Has anyone else encountered this message when trying to install Corona 9? Any help would be much appreciated.

Warm regards,


Hi Corona/Chaos Development Team

After using the Corona/Chaos Plugin I realised that this needs a "DOWNLOAD ALL BUTTON". At Oxocan we love the variety of materials and 3D models offered however, it is time-consuming to click on each material/asset to download it.

May I recommend that future releases include a "Download All" button for each category? I would go as far as creating this command on the Home Page.

You might be thinking well, "what happens if we are releasing new assets? Would you want to download the entire library again"? I would argue that "already downloaded assets" should not require re-downloading.

Thank you all very much and I wish everyone a lovely weekend ahead.

Warm Regards,

[C4D] Daily Builds / GOBO LIGHTS
« on: 2022-09-19, 09:06:52 »
Hi Chaos Team,

As we are waiting for Corona 8 / Cinema 4D 2023 to be updated, I was curious if Corona had any intentions of introducing a user-friendly GOBO system for the lights.

All other render engines have this feature, I thought it would be a good idea that Corona had it too.

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